Highly DO NOT recommend this business Highly DO NOT recommend this business. 5K new wood exterior door has water intrusion after the very first rain. The installer confirms the product is defective, improperly waterproofed and sealed. Leaks by the glass panels, leaks by the wood panels. No customer service gesture/solution offered of any kind, claims the insufficient overhang versus the apparent inferior product. No way to contact the management instead being told by customer service they will hang up on me if I were to talk to them anyways. Run arounds for 2 weeks to be able to address this with anyone. Ultimately will be pursing legal action.

I’ve had my door from Nick’s 5+ years… I’ve had my door from Nick’s 5+ years now and ordering another one for a different exterior opening. Could not be happier with the performance of the first one. It is such a solid and secure door and jamb. The door is a little exposed but has held up excellently against the elements. Finish is still in excellent shape. Can’t beat the top quality at a reasonable price. Looking forward to another one for my front entry.

Poor customer service Door was delivered with no visible damage. Contractor installed door with precision. One problem, the vented side light wouldn't open. Made several calls to customer service, was told your problem you fix it. When a door costs $ 6,000, it should work as advertised. Don't spend your hard earned money with this company, because they don't care about the customer, once they have your cash. Jim B.

Unhappy customer Purchased the Sunrise mahogany door in May 2015 for my new construction house. Closed on the home in Dec. 2015 and shortly thereafter noticed that all 16 panes of double pane glass were leaking and causing them to become cloudy on the inside. Have been trying for years to come to a resolution with Nick's, but have been unsuccessful.

Bad Experience Do not buy a door from Nick’s Building. They are fickle with contracts. Nick’s built us a very pricey custom door and it arrived damaged. Per the contract, we crated it back up and shipped it back to Nick’s. We were then told that the “boss” said to make us a new door, but one week later they told us the other “boss” unilaterally cancelled our contract and refunded our money. No explanation was given after I requested a conversation with an owner; the owners don’t return calls. We are out hundreds of dollars we paid an installer to remove the old door, uncrate the new door, discover the damage on new door, then reinstall my old door. They don’t care.