Donna Filanovsky
GBHORRIBLE CUSTOMER SERVICE HORRIBLE CUSTOMER SERVICE. DIDN'T PROVIDE. RETURN INFO -- THEN. WHEN I. HAD TO ASK AGAIN, THEY SAID IT WAS TOO LATE.
Cindy Novak
GBI'm just amazed at the customer service… I'm just amazed at the customer service we received from Decor Market today! We ordered a patio conversation set and realized one of the chairs was defective. Rather than packaging up the entire set for a return, they allowed us to keep or donate the set and gave us a full refund.
SM
GBExcellent Customer Service Excellent customer service. Had a small issue with our delivery and they promptly fixed it. Their communications via email were steady and they got back with me within minutes/hours or my notes. Will definitely order from them again!
Kate McBee
GBI would order from another website not easy to return if I… I would order from another website if I could do again. Return policy is 30 days and they charge a restocking fee.
Irene Toh
GBExcellent Customer Service First time customer and was very worried. It turned out to be a superb experience. Bought 4 dining chairs but one had a crack. Emailed them the picture on the same night and they responded the next day, agreeing to send a replacement chair. Received the chair few days later. This is exceeding my expectation. Very impressed.