I had a concern regarding my wooden… I had a concern regarding my wooden blinds that I’d ordered,I received a call from Heina Nadeem who was so helpful and rectified the problem straight away, look forward to shopping with them again

Faulty Blind Installation Not all of our blinds were installed correctly. The blinds on our slider were not straight. Per our request, the rod was straightened. However, the pull-chain holder also had to be moved, which left two holes in our wall. Our separate order for drapes + their installation was very professional + satisfactory.

Quality Blinds at affordable prices The saleswoman was diligent and kept on top of our order to get us a grea person to measure and install. She wasn’t pushy nor did she need to be since we had other blind companies that we did use because of lack of customer service The gentleman that measured and installed was a perfectionist and and lovely person to chat with while he was in our home Lastly the price was reasonable with the quality and we are enjoying the blinds very much

Best price by far and a great job Blinds To Go in Kitchener did a great job explaining options and collecting our info. The quotes from everywhere else (3-4 others) were all almost twice as much. The installer who came out to measure and then came back to install was polite and quick. One valance out of four was the wrong height, so he took it back, came back within a week and it was the wrong colour, and came again within a week and it was fine. They look great and work perfectly.

BLINDS TO GO DOES NOT STAND BEHIND PRODUCT I purchased faux wooden blinds that did not close properly. After being sent bk for repair, they still do not close tightly (gap inbetween slats) The co is telling me this is normal & that I SIGNED A WAVER understanding that.I did not. My options r according to co : "up grade" to new blinds, at my expense, swap out for diff type window treatment (at same price) or live with them.....cause "under no circumstances r u being refunded ur money". And every single rep i spoke with. & there were many, were rude, uncareing to my siuation & acted like it was MY fault im in this situation. I feel they misrepresented exactly how the blinds would work (they worked perfectly on display wall) & i was assured they would be the same on my window. Not true. They also lied when they said i signed a wavier (that only THEY) have a copy of. Im disappointed, but lesson learned. I will now shop at mom &pop store, where integrity still matters.