Quality Blinds at affordable prices The saleswoman was diligent and kept on top of our order to get us a grea person to measure and install. She wasn’t pushy nor did she need to be since we had other blind companies that we did use because of lack of customer service The gentleman that measured and installed was a perfectionist and and lovely person to chat with while he was in our home Lastly the price was reasonable with the quality and we are enjoying the blinds very much

I had a concern regarding my wooden… I had a concern regarding my wooden blinds that I’d ordered,I received a call from Heina Nadeem who was so helpful and rectified the problem straight away, look forward to shopping with them again

Terrible Customer Service Went into East Mississauga store and ordered blinds. We paid 50% up front and told the balance will be due when installed. Two weeks later they advise blinds are ready but wouldn’t let me book installation appointment until I paid in full. We refused. The sales clerk was rude and said that was their policy even though she was the one who said we pay balance when installed. We asked for a call back from the manager. Never received the call. Terrible customer service. In the end we had to pay balance or no appointment to install. I have 3 more windows to do but definitely will not go back there.

Bifold blinds shredding after 18 months I purchased click fit blinds for our bifold doors, they have been installed for approximately 18 months. All three are now developing rips in the fabric. The blinds 2 go website advertise a 5 year warranty. Beware, the service team say that parts are covered for 5 years but not the fabric, however you cannot buy replacement fabric, you have to buy the whole unit. I believe that these blinds are not fit for purpose and I will not waste more money on a product that will add to our environmental waste after such a short time. I think that the website is very misleading, advertising a 5 year warranty that simply does not exist and I will be referring this to Trading Standards before more people suffer the same fate.

BLINDS TO GO DOES NOT STAND BEHIND PRODUCT I purchased faux wooden blinds that did not close properly. After being sent bk for repair, they still do not close tightly (gap inbetween slats) The co is telling me this is normal & that I SIGNED A WAVER understanding that.I did not. My options r according to co : "up grade" to new blinds, at my expense, swap out for diff type window treatment (at same price) or live with them.....cause "under no circumstances r u being refunded ur money". And every single rep i spoke with. & there were many, were rude, uncareing to my siuation & acted like it was MY fault im in this situation. I feel they misrepresented exactly how the blinds would work (they worked perfectly on display wall) & i was assured they would be the same on my window. Not true. They also lied when they said i signed a wavier (that only THEY) have a copy of. Im disappointed, but lesson learned. I will now shop at mom &pop store, where integrity still matters.