BLINDS TO GO DOES NOT STAND BEHIND PRODUCT I purchased faux wooden blinds that did not close properly. After being sent bk for repair, they still do not close tightly (gap inbetween slats) The co is telling me this is normal & that I SIGNED A WAVER understanding that.I did not. My options r according to co : "up grade" to new blinds, at my expense, swap out for diff type window treatment (at same price) or live with them.....cause "under no circumstances r u being refunded ur money". And every single rep i spoke with. & there were many, were rude, uncareing to my siuation & acted like it was MY fault im in this situation. I feel they misrepresented exactly how the blinds would work (they worked perfectly on display wall) & i was assured they would be the same on my window. Not true. They also lied when they said i signed a wavier (that only THEY) have a copy of. Im disappointed, but lesson learned. I will now shop at mom &pop store, where integrity still matters.

Great quality blind at a reasonable price. I purchased a perfect fit blind from Blinds to go for my back door window. The whole process from order to installation was straight forward. I received order status updates on a regular basis through to the delivery day. The blind was very easy to assemble and install and looks great in situ. Excellent quality product at seasonable price and can be installed in minutes. I would definitely recommend this product.

DO NOT USE THIS COMPANY!!!!! I ordered blinds for my sunroom a year and a half ago and have had nothing but problems. The blinds were measured incorrectly, leaving 2 inch gaps in both corners and these are supposed to be custom blinds. Recently, all 12 of the blinds started warping preventing them from rolling up and the fabric started unravelling on the rollers. These blinds cost $3k and didn't even last 2 years. I was then told I had to pay to have them removed for service, even though they are under warranty. I would NEVER recommend or use this company again. Customer service is awful and so is quality.

Bifold blinds shredding after 18 months I purchased click fit blinds for our bifold doors, they have been installed for approximately 18 months. All three are now developing rips in the fabric. The blinds 2 go website advertise a 5 year warranty. Beware, the service team say that parts are covered for 5 years but not the fabric, however you cannot buy replacement fabric, you have to buy the whole unit. I believe that these blinds are not fit for purpose and I will not waste more money on a product that will add to our environmental waste after such a short time. I think that the website is very misleading, advertising a 5 year warranty that simply does not exist and I will be referring this to Trading Standards before more people suffer the same fate.

Steals Customer's Money I cancelled order 853274 on the morning of March 1 few days after they issued the quote and before technicians were scheduled to come and measure my windows. I realized I was not going to be able to reach to manually lower the shades I had ordered ( top down / bottom up) and Blinds to Go does not offer the type of shades I need (top down / bottom up MOTORIZED) They were not responsive, and then pretended to issue a refund after I left a bad review on fb. It has still not posted nearly two weeks later, but my credit card company is handling the dispute. Visit their fb page and you will see a ton of complaints I'm getting Hunter Douglas shades instead. Better quality and they have fully motorized shades.