Awesome customer service! The customer service at the Hunt Club location, that I dealt with recently, was excellent. I had an old blind that broke, I called the store with my order number, very quickly the said it can be fixed as still under warranty. I was told to bring in to the store anytime. The customer service person was super helpful and polite...once dropped off I got a call 3 days later, my blind was fixed. Great experience!!

thouroughly disapointed I am writing to express how thouroughly disapointed I am with Blinds to go. I met with th sales rep for shutter blinds for a bedroom, in sept. 2023. The order was placed and measurements were taken in peron by the installer. The insatllers had to come back TWICE to complete the installation because of wrong mesurements and differents excuses on their part. The installation is still not complete, 3 MONTHS LATER. There was supposed to be A THIRD visit to finally finish the installation. I have yet to hear from either the sales rep or the installers. My emails and phone calls go unanswered. I am mad and disapointed. I regret not picking the other company I had come to do an estimate.

Bifold blinds shredding after 18 months I purchased click fit blinds for our bifold doors, they have been installed for approximately 18 months. All three are now developing rips in the fabric. The blinds 2 go website advertise a 5 year warranty. Beware, the service team say that parts are covered for 5 years but not the fabric, however you cannot buy replacement fabric, you have to buy the whole unit. I believe that these blinds are not fit for purpose and I will not waste more money on a product that will add to our environmental waste after such a short time. I think that the website is very misleading, advertising a 5 year warranty that simply does not exist and I will be referring this to Trading Standards before more people suffer the same fate.

BLINDS TO GO DOES NOT STAND BEHIND PRODUCT I purchased faux wooden blinds that did not close properly. After being sent bk for repair, they still do not close tightly (gap inbetween slats) The co is telling me this is normal & that I SIGNED A WAVER understanding that.I did not. My options r according to co : "up grade" to new blinds, at my expense, swap out for diff type window treatment (at same price) or live with them.....cause "under no circumstances r u being refunded ur money". And every single rep i spoke with. & there were many, were rude, uncareing to my siuation & acted like it was MY fault im in this situation. I feel they misrepresented exactly how the blinds would work (they worked perfectly on display wall) & i was assured they would be the same on my window. Not true. They also lied when they said i signed a wavier (that only THEY) have a copy of. Im disappointed, but lesson learned. I will now shop at mom &pop store, where integrity still matters.

Perfect Fit Blinds Ordered perfect fit blinds, really poor quality and badly made. Look really bulky and cheap material, nothing like the pictures advertised. They don’t keep any light out either as the roller isn’t on a tread just hangs loose. Refused to refund, luckily I had purchase on credit so raised a dispute with provider. Still had to pay return postage. Would avoid at all costs