New Shutters looks Elegant Kayleigh Cadenhead at Kitchener branch helped us from the moment we walked into the store. She was very helpful and gave us so many options to choose from. We ended up getting Shutter Blinds for our new house and it looks elegant. The timing on purchasing and installing was on time and efficient. Mike installed it all in one visit, which was time saving. We are happy with the purchase and know that we will enjoy it for years to come.

BLINDS TO GO DOES NOT STAND BEHIND PRODUCT I purchased faux wooden blinds that did not close properly. After being sent bk for repair, they still do not close tightly (gap inbetween slats) The co is telling me this is normal & that I SIGNED A WAVER understanding that.I did not. My options r according to co : "up grade" to new blinds, at my expense, swap out for diff type window treatment (at same price) or live with them.....cause "under no circumstances r u being refunded ur money". And every single rep i spoke with. & there were many, were rude, uncareing to my siuation & acted like it was MY fault im in this situation. I feel they misrepresented exactly how the blinds would work (they worked perfectly on display wall) & i was assured they would be the same on my window. Not true. They also lied when they said i signed a wavier (that only THEY) have a copy of. Im disappointed, but lesson learned. I will now shop at mom &pop store, where integrity still matters.

Quality Blinds at affordable prices The saleswoman was diligent and kept on top of our order to get us a grea person to measure and install. She wasn’t pushy nor did she need to be since we had other blind companies that we did use because of lack of customer service The gentleman that measured and installed was a perfectionist and and lovely person to chat with while he was in our home Lastly the price was reasonable with the quality and we are enjoying the blinds very much

Best price by far and a great job Blinds To Go in Kitchener did a great job explaining options and collecting our info. The quotes from everywhere else (3-4 others) were all almost twice as much. The installer who came out to measure and then came back to install was polite and quick. One valance out of four was the wrong height, so he took it back, came back within a week and it was the wrong colour, and came again within a week and it was fine. They look great and work perfectly.

UPDATED - Happy with product but hitting obstacles with website Update: I was able to submit my order before the sale ended, but hold sending the order to production until I could speak to a consultant. All the changes were made this morning by phone. My concerns were unfounded due to exemplary customer service! I've updated to 5 stars. New house. I initially ordered one blind with the spring loaded mechanism and happy considering the price. I ordered three more to finish the street side of the house with their softlift and was even happier with the mechanism. I then decided to complete the house with 6 more. Unfortunately, this is where I'm a bit frustrated. Tonight is the last day of the sale and when I logged in my ip was banned. No idea why this happened. I also can't pick the softtouch online. I have to call and order from a person. This will end up costing us around $300 we could have saved even though I am attempting to submit my order before the sale is over. If customer service sorts this out for me then it would be 5 stars. I wouldn't dream of paying more for blinds.