Pat Welsh
GBBifold blinds shredding after 18 months I purchased click fit blinds for our bifold doors, they have been installed for approximately 18 months. All three are now developing rips in the fabric. The blinds 2 go website advertise a 5 year warranty. Beware, the service team say that parts are covered for 5 years but not the fabric, however you cannot buy replacement fabric, you have to buy the whole unit. I believe that these blinds are not fit for purpose and I will not waste more money on a product that will add to our environmental waste after such a short time. I think that the website is very misleading, advertising a 5 year warranty that simply does not exist and I will be referring this to Trading Standards before more people suffer the same fate.
Bonnie Magazu
GBBLINDS TO GO DOES NOT STAND BEHIND PRODUCT I purchased faux wooden blinds that did not close properly. After being sent bk for repair, they still do not close tightly (gap inbetween slats) The co is telling me this is normal & that I SIGNED A WAVER understanding that.I did not. My options r according to co : "up grade" to new blinds, at my expense, swap out for diff type window treatment (at same price) or live with them.....cause "under no circumstances r u being refunded ur money". And every single rep i spoke with. & there were many, were rude, uncareing to my siuation & acted like it was MY fault im in this situation. I feel they misrepresented exactly how the blinds would work (they worked perfectly on display wall) & i was assured they would be the same on my window. Not true. They also lied when they said i signed a wavier (that only THEY) have a copy of. Im disappointed, but lesson learned. I will now shop at mom &pop store, where integrity still matters.
Dave
CABest price by far and a great job Blinds To Go in Kitchener did a great job explaining options and collecting our info. The quotes from everywhere else (3-4 others) were all almost twice as much. The installer who came out to measure and then came back to install was polite and quick. One valance out of four was the wrong height, so he took it back, came back within a week and it was the wrong colour, and came again within a week and it was fine. They look great and work perfectly.
Paul
GBGreat quality blind at a reasonable price. I purchased a perfect fit blind from Blinds to go for my back door window. The whole process from order to installation was straight forward. I received order status updates on a regular basis through to the delivery day. The blind was very easy to assemble and install and looks great in situ. Excellent quality product at seasonable price and can be installed in minutes. I would definitely recommend this product.
Susan Donahue
GBThis company us a joke ,i had someone… This company us a joke ,i had someone come to the house she measured ,gave a check for half deposit i have not heard back from her .Your company doesnt seem to be able to track the order?The reciept was not emailed