Ordered a week ago from their website… Ordered a week ago from their website that said same day dispatch (reason for my order). One week on nothing dispatched and the only response i've had is someone in the warehouse is "Looking into it". I've requested a refund to order else where (as I had a time scale) and have had no response despite requesting this twice. They debited the £185 on day one and never sent any order confirmation either so had to mail to to get an order ID. Not great. It shoulnd't take a week with no feedback when your order is misplaced/lost at their end to get it sorted.

I rate them all the stars ⭐️ I rate them all the stars ⭐️ From product to customer service always a great pleasure to deal with them. I’ve bought everything in white I ❤️❤️❤️❤️❤️Love the product!!! Annabelle

Amazing company Amazing company. Great service. Beautiful products!

Large Lion Pot I ordered the large Lion pot on May 18, 2023. I still have not received it 2.5 months later. Every time I emailed asking about the order status I was told it will be mailed next week or at the end of the month. I checked the website for this product 2 weeks ago and it said it is expected to be mailed in mid August. I just checked the website again today and it says mid September. They are selling a product they do not have.

Review 01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!