Spent a few weeks doing the research… Spent a few weeks doing the research and shopping around in July for a $10k outdoor kitchen. Chose Barbeques Galore and was told it would be a month for delivery (mid August), then was told mid October, now I call up today (early Sept) only to be told it's now going to be December (if it turns up at all). If I hadn't have called I'd be waiting until mid October to find this out. Don't deal with these guys if it isn't in stock - no people skills whatsoever. No idea what the quality of the kitchen would have been like as we didn't actually receive it, but based on some of the comments below re warranty I'm thinking maybe we dodged a bullet now.

My BBQ Galore Grand Turbo is only ok. My BBQ Galore Turbo STS is generally well made, but still far from great. For a Stainless Steel Grill, it mostly is, but not all. Found out that the grate is only glad in SS, and the core is iron metal. Which over time fails @$100/set delivered. Burners are very thin SS Sheet metal and fail after a few years, $300/set delivered. Not cast SS like my previous BBQ Galore Captn Cook. The Ceramic Flame Tamer Briquette are also a poor choice over Stainless steel hoods, and cost over a $100/set to replace. The burner igniters also corrode and fail, and have to be replaced every couple of years. The mounting blocks for the caster wheels are also metal and rusted right through. The design of the grill allows rain water to enter the grease pan and the cupboard storage areas under the grill. So a cover is not just a good idea it is required. However the corners of the wing shelves are so squared off and pointed that it is extremely easy to shred a grill cover if one is not super, super careful when putting it on or taking it off. In summary it cooks great, even heat, but very expensive to own and maintain.

shipping damage Smoker is great there was a few issues upon receiving the smoker the fan shroud was bent and fan did not work but customer service shipped one right out and everything works great

BBQ Galore has always been responsive… BBQ Galore has always been responsive and what I have ordered has arrived in good shape and fit. The quality of the BBQ I bought and had installed in our outdoor kitchen is durable and works very well.

Prompt response and a refund was credited and the ad has not reared it's ugly head since Ordering and delivery went fine, but a short time after I placed the order I started receiving ads , lots of ads.. the ads, all from Barbeques Galore, offered the product I had just ordered at a lower price and that the item was a clearance item and nonreturnable. Not disclosed when the order was accepted..