Delivery to wrong address The delivery company called to confirm delivery place and time. Delivery place was wrong - was the billing address. I spent a frustrating hour trying to contact and then confirm the real delivery address with the delivery contractor. My purchase arrived three days after their first telephone call. The delivery address posted on the item at delivery was the billing address. I checked the emailed order confirmation and the correct delivery address was shown which is not the billing address. It would appear the billing address has been wrongly used to print the delivery address. Additionally I asked the delivery person if he could help me get the product around the back of my house. He was completely unhelpful.

Amazing customer service and overall purchase experience! From start to finish, All Backyard Fun was phenomenal in all areas of customer service! We looked at many different options for fire tables and All Backyard Fun seemed to know all of the details and answered all of our questions no matter how big or small they were. Every employee that we encountered during our purchase process was very nice and made us feel that they were there to help.

Great Site for Fire Pits & Accessories Found a propane gas converter kit for my Oriflamme table. Replacement glass in too many colors to count. Site was easy to use, prices were great. Received order very quickly without paying extra for expedited shipping. Will definitely use this company again.

GREAT COVER, GREAT PRICE, GREAT SERVICE I looked for a long time trying to find a bowl cover for my Frontgate firepit. It comes without one. Finally found it at All Backyard Fun. Stephanie answered my questions in a professional manner, took my order, and the next thing I knew, I had a gorgeous cover that matched the finish on my pit. Now the Oregon rain splatters harmlessly as I gaze out the window longing for a little clear weather to enjoy the fire. I’m going to alert Frontgate to its existence because some type of cover is needed.

Horrible customer service Horrible customer service. I returned a wind guard that was useless and did not fit. I have not to date received a refund on my cc. They said the credit card refunding process does not work. Haha but it works to take the money. Insane. Now they tell me they sent a check of course it never came. They don’t answer the phone. They are not legit obviously. It’s a scam company and not ethical at all