John Shoester
GBGreat products - Great customer service. We spoke to several people at the all backyard fun office before making our purchase over the black Friday weekend. We got an amazing deal and we are already enjoying with our family over the holidays. Our furniture and fire table are high quality and I would say look better in person than portrayed on the site. Thank you for great customer service. We will tell our friends.
mark miller
GBnot pleased with delivery schedule The product arrived in good condition, was packaged well and easy to assemble. I was not pleased with the freight company that was hired. The ship window was noon to 6 pm and the product arrived in the at 5:30. I asked the freight company for a shorter window and they would not comply. I live alone so I had to take 1/2 day off work for this delivery so whatever I saved on this purchase was offset by lost hours at work.
Scott Hayward
BSOrdered a firepit in April. Finally gave up. Ordered a firepit in April. I just cancelled the order after endless issues trying to get it shipped, including having them contact me about a shipment that evidently had my name on it in error. Lot's of excuses by people who don't have any idea what they are doing. I asked for my money back finally after yet another rep read back notes about past calls (I've had to call at least 6 times due to ordering and scheduling issues) that did not reflect our conversations at all. Feels like a scam. I doubt I would have ever received the item yet they were paid for it months ago.
Lana Kucera
GBDana at All Backyard Fun was amazingly helpful!! We bought an Oriflamme Fire Table from All Backyard Fun... they have an amazing customer service rep (Dana Taylor) who made our experience especially awesome despite there being delays with our order (seriously can't get a cheeseburger these days without there being delays 😀)! Anyway, she was extremely knowledge and very helpful regarding some issues that we had with the product we purchased. Problem was resolved immediately and without issue... and, offered up with a smile (or at least sounded like it on the phone - lol)!! By the way... the fire table is BEAUTIFUL and was well worth waiting for!! Thanks again, Dana!!
Georgianne Schoettle
GBOriflamme Gas Fireplace is Wonderful!! We are loving our new Oriflamme gas fireplace! It was delivered in a timely fashion, was easy to put together and even easier to operate! The propane tank is hidden and it looks absolutely wonderful on our deck! It puts out plenty of heat and is beautiful to look at! We've already had to refill the tank twice because we've used it so much! Next order of business, order a spare tank!