Worst Service Experience Ever! First off this company sells equipment and attachements that do not work together. You can buy a large fire ring and they will sell you the ring and an kit together. Though the kit will not work with the ring. The kit includes a valve that will only connect to a 5 gallon tank. That 5 gallon tank can in no way possibly supply enough propane for the ring. They did not mention this when I called and asked for recommendations. Why tell me I can use a kit that I can not use? Next, I returned the fire ring to the address they provided and they stated they never got the fire ring. Where is it? USPS verified it was delivered and signed for at the address they gave me. No refund. This ring cost me almost $300! They have not tried to work with me and I am very upset of the poor service!!

not pleased with delivery schedule The product arrived in good condition, was packaged well and easy to assemble. I was not pleased with the freight company that was hired. The ship window was noon to 6 pm and the product arrived in the at 5:30. I asked the freight company for a shorter window and they would not comply. I live alone so I had to take 1/2 day off work for this delivery so whatever I saved on this purchase was offset by lost hours at work.

Dana at All Backyard Fun was amazingly helpful!! We bought an Oriflamme Fire Table from All Backyard Fun... they have an amazing customer service rep (Dana Taylor) who made our experience especially awesome despite there being delays with our order (seriously can't get a cheeseburger these days without there being delays 😀)! Anyway, she was extremely knowledge and very helpful regarding some issues that we had with the product we purchased. Problem was resolved immediately and without issue... and, offered up with a smile (or at least sounded like it on the phone - lol)!! By the way... the fire table is BEAUTIFUL and was well worth waiting for!! Thanks again, Dana!!

Oriflamme Gas Fireplace is Wonderful!! We are loving our new Oriflamme gas fireplace! It was delivered in a timely fashion, was easy to put together and even easier to operate! The propane tank is hidden and it looks absolutely wonderful on our deck! It puts out plenty of heat and is beautiful to look at! We've already had to refill the tank twice because we've used it so much! Next order of business, order a spare tank!

GREAT COVER, GREAT PRICE, GREAT SERVICE I looked for a long time trying to find a bowl cover for my Frontgate firepit. It comes without one. Finally found it at All Backyard Fun. Stephanie answered my questions in a professional manner, took my order, and the next thing I knew, I had a gorgeous cover that matched the finish on my pit. Now the Oregon rain splatters harmlessly as I gaze out the window longing for a little clear weather to enjoy the fire. I’m going to alert Frontgate to its existence because some type of cover is needed.