Debbie Kaszycki
GBSimple & easy We were guided through the process of purchase in a professional manner. The Firepit is modern, sturdy, & beautiful. The one drawback was finding someone to install this Firepit at a reasonable price. We were successful after a search but it would be nice if these folks found a person to suggest that was also a fair & licensed professional installer.
Schuyler Wallace
GBGREAT COVER, GREAT PRICE, GREAT SERVICE I looked for a long time trying to find a bowl cover for my Frontgate firepit. It comes without one. Finally found it at All Backyard Fun. Stephanie answered my questions in a professional manner, took my order, and the next thing I knew, I had a gorgeous cover that matched the finish on my pit. Now the Oregon rain splatters harmlessly as I gaze out the window longing for a little clear weather to enjoy the fire. I’m going to alert Frontgate to its existence because some type of cover is needed.
QS
GBSupreme Customer Service The Google Reviews speak for itself. 5 stars I have worked for this company for 3 1/2 years now. I have never experienced better customer service not only from the owners but also from the delivery team.
Linda Lopez
GBHorrible customer service Horrible customer service. I returned a wind guard that was useless and did not fit. I have not to date received a refund on my cc. They said the credit card refunding process does not work. Haha but it works to take the money. Insane. Now they tell me they sent a check of course it never came. They don’t answer the phone. They are not legit obviously. It’s a scam company and not ethical at all
Ian Ashby
CADelivery to wrong address The delivery company called to confirm delivery place and time. Delivery place was wrong - was the billing address. I spent a frustrating hour trying to contact and then confirm the real delivery address with the delivery contractor. My purchase arrived three days after their first telephone call. The delivery address posted on the item at delivery was the billing address. I checked the emailed order confirmation and the correct delivery address was shown which is not the billing address. It would appear the billing address has been wrongly used to print the delivery address. Additionally I asked the delivery person if he could help me get the product around the back of my house. He was completely unhelpful.