Avoid Scammmmmmmmmm Alert Avoid Scammmmmmmmmm Alert Horrible rude customer service Donot use Opened a case with etsy for suspected fraudulent information Dont believe the reviews ...avoid at all costs

NEVER AGAIN - Doesn't stand behind their products Bought a washable rug from them. The description explicitly said it was washable. We washed it cold water, gentle cycle with gentle detergent and air dried it. Rug was absolutely ruined - fabric pilled up and rug shrank substantially -and this company refused to stand behind their product. I will never buy a rug for this place again.

Horrendous customer service While they do have pretty rugs it’s unfortunate the customer service is not great. The website is misleading and doesn’t let you know it’s coming from another country (making returning basically impossible) and when not receiving a rug for several months, and asking to cancel the item - said it was being canceled and then shipped several months later and not made whole is concerning. The response was less than appropriate from them stating “I hope karma comes your way…” I would avoid using them at all costs unless you order the rugs through Amazon to take them out of the equation for purchasing.

Great experience! We had a great experience getting our rug here. They reached out to let us know that there'd be a slight delay in delivery, which I totally understood. I let them know we'd be excited to receive it whenever it comes. Nonetheless, the rug was delivered very quickly, even faster than I would have thought. And it's perfect, absolutely everything we wanted for our space. The colors are vibrant and true to the photographs on their website. I'd recommend!

Hats off to good customer service I just ordered my new rug. I haven’t received it yet but in speaking with Mary, she has been very accommodating and has given me great customer service. I look forward to enjoying my new rug soon. Thanks Mary.