NEVER AGAIN - Doesn't stand behind their products Bought a washable rug from them. The description explicitly said it was washable. We washed it cold water, gentle cycle with gentle detergent and air dried it. Rug was absolutely ruined - fabric pilled up and rug shrank substantially -and this company refused to stand behind their product. I will never buy a rug for this place again.

Where is my 2nd rug … I ordered 2 rugs in November. I received one, which I am happy with. My second rug was shipped to the wrong address and I had to bend over backwards to get in touch with someone about it. They promised that a replacement rug would be shipped a week ago…. Of course it has not shipped and nobody is answering my messages on how to get it to ship! I don’t think I have ever left a review for anything but I feel compelled to because of how frustrating this experience has been. It’s too bad bc I do love the first rug I received… but I wouldn’t order another one because of the horrible time I’ve had trying to track down this second rug. Bummer

The quality of the rugs are not great The quality of the rugs are not great. They are vey thin and Fame Rugs lies to their consumers; I have been waiting almost 3 weeks for my final rug (we ordered 3) to even be picked up by FedEx. I have spoken to chat representatives numerous times only to be told that my shipping information will get updated when it gets updated.

Great experience! We had a great experience getting our rug here. They reached out to let us know that there'd be a slight delay in delivery, which I totally understood. I let them know we'd be excited to receive it whenever it comes. Nonetheless, the rug was delivered very quickly, even faster than I would have thought. And it's perfect, absolutely everything we wanted for our space. The colors are vibrant and true to the photographs on their website. I'd recommend!

EXTRAORDINARY RUG!! OMG!! This rug is simply fantastic. And an incredible bargain as well. I waited a few months before writing this review so that I could see how it held up. It is extraordinary. It cleans very easily either with a vacuum or even just with a moist cloth. It is lustrous and completely transformed my living room. YAY!