I bought a 1621$ Tempur-Pedic mattress… I bought a 1621$ Tempur-Pedic mattress from them in early September 2023. They did not deliver it till October 2023. After that they called me in late October 2023 and told me Tempur-Pedic was delaying deliveries and that I could change to Beautyrest Black C class with a free movable base thrown in to compensate for the delay in delivery. I agreed for the switch only to realise they filed for bankruptcy just days afterwards. I am now stuck with an absolutely bad quality mattress that I can't use and my $1621 are stuck due to bankruptcy filing. I am sure the owner of Johns Creek, GA store who personally called me and offeredcme to switch will pay for his bad Karma since I have been sleeping on the couch for the past 6 months thanks to him. Please go ahead and buy from them if you think they will treat you differently!

If I could give 0 stars I would If I could give 0 stars I would. Ordered a massage chair Jan 22,2024. Expedited shipping and said it would be delivered between Jan 29 and Feb 6. We call on the 10th and they said that it should ship "shortly". Could not give me a date. Called the next week and I get the same statement "shortly". After continuous calls and continuous "shortly's" customer service quit answering calls, emails or anything. We finally called a store and a manager was able to get us some information. It had just been sitting in their warehouse. No shipping info or anything. We finally received it April 2 2024. NEVER EVER AGAIN WILL WE ORDER FROM THIS PLACE. If it hadn't came when it did we were filing disputes with credit card. Horrible business, horrible customer service.

Online store won't accept payments.... Wanted to order a pillow from here, but for a few days the order submission form says this store cannot accept payments right now which seems sketchy. Won't be ordering from here.

BEWARE when ordering from them!! BEWARE when ordering from this business! I ordered a massage chair over a month ago and still haven’t received it or even gotten an update about it! I was told I would have it delivered from 7-10 business days, and that came and gone. Then I was told the first employee who told me that was mistaken and that it would take about 2 1/2 weeks! Well after that period of time still nothing…called back, was promised I’d have it by the 3rd week and no later than the 4th week, and again still nothing. So now I’m trying to cancel my order…and to my surprise they are not email me back or answering any of my phone calls anymore! Definitely beware of ordering anything from them!!! Sure seems like they are scammers!!

The bed is what was expected The bed is what was expected . When buying the bed shipping details are given a week later and it’s hard to track the package with out calling and speaking to several people it’s like you buy the product and wait for them to contact you which was quite odd to me . It sucked not knowing when the bed will arrive until 3 days prior . Delivery team was suppose to remove old mattress and they were not helpful the came while it was raining and did not call prior to arrival and we’re very unhelpful .