DO NOT DO BUSINESS WITH THIS SCAMMER DO NOT DO BUSINESS WITH THIS SCAM SLEEP GALLERIA COMPANY. NOT ONLY THEY BAIT & SWITCH ON THE PRODUCT A FEW WEEKS AFTER YOU HAVE PAID FOR BUT THEY ALSO LIED MULTIPLE TIMES ABOUT THE DELIVERY DATE THEN GHOSTED ME AFTER MANY PHONE CALLS AND EMAILS TO THEM AFTERWARD. I CONTACTED MY AMERICAN EXPRESS CUSTOMER SERVICE AND OPENED AN INVESTIGATION SO I CAN GET MY MONEY BACK. I LEARNED MY LESSON AND WILL NEVER BUY ANYTHING FROM THIS SCAMM COMPANY! I ORDERED A TITAN 4D MASSAGE CHAIR ON 01/09/2024.

The bed is what was expected The bed is what was expected . When buying the bed shipping details are given a week later and it’s hard to track the package with out calling and speaking to several people it’s like you buy the product and wait for them to contact you which was quite odd to me . It sucked not knowing when the bed will arrive until 3 days prior . Delivery team was suppose to remove old mattress and they were not helpful the came while it was raining and did not call prior to arrival and we’re very unhelpful .

Gift Card Scam - Bad For Business I purchased a mattress from Sleep Galleria and never received the $300.00 Visa gift card promised, even after numerus follow ups. I've been following up almost every week and have not received any updates, responses or acknowledgement from "support@sleepgalleria . com". Yet, every time when I called for a status, I've been told to email support@sleepgalleria . com. There's a 90 day waiting period to file for the gift card. Not sure if I can even dispute the charge since it's pass 90+ days from purchase. I called the manager at the location where I purchased the mattress, he said gift card is handled by Corporate. No responses from Emily at Corporate to date.

David Youngblood was helpful. David Youngblood was very helpful in answering all of my questions about massage chairs. He gave suggestions and explained functions of chairs. Very knowledgeable, friendly customer service. Great deal, can’t wait for the chair to arrive. Update: chair delivered in 12 days. White glove installation was easy. Great chair, great service.

BEWARE when ordering from them!! BEWARE when ordering from this business! I ordered a massage chair over a month ago and still haven’t received it or even gotten an update about it! I was told I would have it delivered from 7-10 business days, and that came and gone. Then I was told the first employee who told me that was mistaken and that it would take about 2 1/2 weeks! Well after that period of time still nothing…called back, was promised I’d have it by the 3rd week and no later than the 4th week, and again still nothing. So now I’m trying to cancel my order…and to my surprise they are not email me back or answering any of my phone calls anymore! Definitely beware of ordering anything from them!!! Sure seems like they are scammers!!