All of these negative reviews seem to… All of these negative reviews seem to be true. I ordered a titan pro vigor 4 in February. A week later I was advised to switch my order because that chair is no longer in stock. It’s April and the other chair hasn’t arrived, no updates and the number on there website says I’m calling during non business hours which I’m not and the rep who contacted me to place the order no longer works there.

Online store won't accept payments.... Wanted to order a pillow from here, but for a few days the order submission form says this store cannot accept payments right now which seems sketchy. Won't be ordering from here.

I was double charged for a $4179.99… I was double charged for a $4179.99 Tempurpedic mattress and it took me 9 months to resolve it with my bank bc the Sleep Galleria corporate office does not know how to respond to customer inquiries. Hours and days of my life this took and 6 different appeals on the bank's decisions not to credit my card for the duplicate charge. Feb '23-Oct'23 while charging interest. Worst experience of my life. Go somewhere else. Their accounting practices are questionable. Check out their corporate office reviews as you are at their mercy.

BEWARE when ordering from them!! BEWARE when ordering from this business! I ordered a massage chair over a month ago and still haven’t received it or even gotten an update about it! I was told I would have it delivered from 7-10 business days, and that came and gone. Then I was told the first employee who told me that was mistaken and that it would take about 2 1/2 weeks! Well after that period of time still nothing…called back, was promised I’d have it by the 3rd week and no later than the 4th week, and again still nothing. So now I’m trying to cancel my order…and to my surprise they are not email me back or answering any of my phone calls anymore! Definitely beware of ordering anything from them!!! Sure seems like they are scammers!!

Visa gift card is a scam Purchased a mattress and was promised a 200$ visa gift card. After following up for months, filling out forms and mailing to addresses that were not valid and they were returned, they finally accepted the form via email. After inquiring numerous times as to the delivery of the gift card I received an email saying they filed bankrupcy 6 months ago and could not honor it. Total scam, they never had any intention of honoring this, and just hope people give up.