I was double charged for a $4179.99… I was double charged for a $4179.99 Tempurpedic mattress and it took me 9 months to resolve it with my bank bc the Sleep Galleria corporate office does not know how to respond to customer inquiries. Hours and days of my life this took and 6 different appeals on the bank's decisions not to credit my card for the duplicate charge. Feb '23-Oct'23 while charging interest. Worst experience of my life. Go somewhere else. Their accounting practices are questionable. Check out their corporate office reviews as you are at their mercy.

Online store won't accept payments.... Wanted to order a pillow from here, but for a few days the order submission form says this store cannot accept payments right now which seems sketchy. Won't be ordering from here.

David Youngblood was helpful. David Youngblood was very helpful in answering all of my questions about massage chairs. He gave suggestions and explained functions of chairs. Very knowledgeable, friendly customer service. Great deal, can’t wait for the chair to arrive. Update: chair delivered in 12 days. White glove installation was easy. Great chair, great service.

The bed is what was expected The bed is what was expected . When buying the bed shipping details are given a week later and it’s hard to track the package with out calling and speaking to several people it’s like you buy the product and wait for them to contact you which was quite odd to me . It sucked not knowing when the bed will arrive until 3 days prior . Delivery team was suppose to remove old mattress and they were not helpful the came while it was raining and did not call prior to arrival and we’re very unhelpful .

Phil is incredible and patient and the… Phil is incredible and patient and the man you want to talk to for the best overall best purchase on your new mattress. This is my second purchase from SleepGalleria.com and I’ve referred customers to this website before I trust them and their professionalism. But Phil was top notch. I’m looking forward to sending more referrals to Phil because he made my second purchase even more seamless and easier than the first! Thank you a thousand time over! You’re a rockstar Phil and thank you Sleep Galleria!