Gift Card Scam - Bad For Business I purchased a mattress from Sleep Galleria and never received the $300.00 Visa gift card promised, even after numerus follow ups. I've been following up almost every week and have not received any updates, responses or acknowledgement from "support@sleepgalleria . com". Yet, every time when I called for a status, I've been told to email support@sleepgalleria . com. There's a 90 day waiting period to file for the gift card. Not sure if I can even dispute the charge since it's pass 90+ days from purchase. I called the manager at the location where I purchased the mattress, he said gift card is handled by Corporate. No responses from Emily at Corporate to date.

I ordered a massage chair and paid with… I ordered a massage chair and paid with a credit card. The website indicated the chair would be delivered by Jan. 31. Well into February, I hadn't received delivery. I called, talked to someone who said it would be delivered the following week. Nothing... Then I emailed and texted and attempted another call. No response from any! I contacted my credit card company and issued a dispute. They have until the end of March to respond, but so far nothing after more than 3 weeks. Don't trust these people!

Told me they were under new management… Told me they were under new management so ignore past reviews. Not true. Terrible. Sent cheaper chair then ordered and kept saying they would correct it but they didn’t. Beware of what their customer support person tells you. It’s not the truth.

DO NOT DO BUSINESS WITH THIS SCAMMER DO NOT DO BUSINESS WITH THIS SCAM SLEEP GALLERIA COMPANY. NOT ONLY THEY BAIT & SWITCH ON THE PRODUCT A FEW WEEKS AFTER YOU HAVE PAID FOR BUT THEY ALSO LIED MULTIPLE TIMES ABOUT THE DELIVERY DATE THEN GHOSTED ME AFTER MANY PHONE CALLS AND EMAILS TO THEM AFTERWARD. I CONTACTED MY AMERICAN EXPRESS CUSTOMER SERVICE AND OPENED AN INVESTIGATION SO I CAN GET MY MONEY BACK. I LEARNED MY LESSON AND WILL NEVER BUY ANYTHING FROM THIS SCAMM COMPANY! I ORDERED A TITAN 4D MASSAGE CHAIR ON 01/09/2024.

David Youngblood was helpful. David Youngblood was very helpful in answering all of my questions about massage chairs. He gave suggestions and explained functions of chairs. Very knowledgeable, friendly customer service. Great deal, can’t wait for the chair to arrive. Update: chair delivered in 12 days. White glove installation was easy. Great chair, great service.