I’ve been working with Phil I’ve been working with Phil. He’s been extremely informative about the message chair I purchased. I hope the rest of my experience (delivery and setup) with this large purchase will be as pleasant. Idaho Grammy

I ordered a massage chair and paid with… I ordered a massage chair and paid with a credit card. The website indicated the chair would be delivered by Jan. 31. Well into February, I hadn't received delivery. I called, talked to someone who said it would be delivered the following week. Nothing... Then I emailed and texted and attempted another call. No response from any! I contacted my credit card company and issued a dispute. They have until the end of March to respond, but so far nothing after more than 3 weeks. Don't trust these people!

DO NOT DO BUSINESS WITH THIS SCAMMER DO NOT DO BUSINESS WITH THIS SCAM SLEEP GALLERIA COMPANY. NOT ONLY THEY BAIT & SWITCH ON THE PRODUCT A FEW WEEKS AFTER YOU HAVE PAID FOR BUT THEY ALSO LIED MULTIPLE TIMES ABOUT THE DELIVERY DATE THEN GHOSTED ME AFTER MANY PHONE CALLS AND EMAILS TO THEM AFTERWARD. I CONTACTED MY AMERICAN EXPRESS CUSTOMER SERVICE AND OPENED AN INVESTIGATION SO I CAN GET MY MONEY BACK. I LEARNED MY LESSON AND WILL NEVER BUY ANYTHING FROM THIS SCAMM COMPANY! I ORDERED A TITAN 4D MASSAGE CHAIR ON 01/09/2024.

I had a very good experience with Sleep… I had a very good experience with Sleep Galleria. I ordered a massage chair, had some questions and they were very responsive. They shipped my chair three business days after my order was placed. I also got an amazing deal for the chair that another company said "I don't know how they are offering that chair at such a discount!" If you want fast shipping, responsive customer service and a potential discount that nobody can match, I would recommend you check out Sleep Galleria.

Gift Card Scam - Bad For Business I purchased a mattress from Sleep Galleria and never received the $300.00 Visa gift card promised, even after numerus follow ups. I've been following up almost every week and have not received any updates, responses or acknowledgement from "support@sleepgalleria . com". Yet, every time when I called for a status, I've been told to email support@sleepgalleria . com. There's a 90 day waiting period to file for the gift card. Not sure if I can even dispute the charge since it's pass 90+ days from purchase. I called the manager at the location where I purchased the mattress, he said gift card is handled by Corporate. No responses from Emily at Corporate to date.