I purchased a 59” wicker/glass table… I purchased a 59” wicker/glass table and I’m not happy with the product or their customer service. It took weeks to deliver and now it’s taking weeks to return it. Dot & Bo keeps telling me that they’re waiting for a response from the manufacturer before I can send it back. This is totally unacceptable and I’m hesitant to recommend this company to anyone.

This is a scam... I ordered 2 beautiful French carved chairs. They both arrived with BROKEN legs. FedEx had an opportunity to leave them under a covered porch. They chose to leave them uncovered and in the rain. I am disabled. The shipping boxes were ruined. I was told to purchase new boxes, print the return labels and send back. What? You locked me out of my account and then expect me to print return labels. You are fraudulent and thieves. Customer Service is VERY unprofessional and insulting. DO NOT BUY FROM THIS COMPANY.

Pictures aren't accurate and returning is a nightmare Christmas came within a decent time frame but the pictures on the site are a far cry from reality After hours (literally) trying to get it fluffed to it's full potential it still wasn't much better than a Charlie Brown tree. I could easily see the floor and the walls behind it I tried the auto return link on the site and they wanted $56 to return it. $56 dollars for a less than $300 item. No way they aid that to ship it to me and no way I should have to pay that to ship it back Now I'm in a "3 business day wait for customer support to respond AVOID DOTANDBO AT ALL COSTS

Good Product but very slow services I am happy with the product quality. There were couple of reasons why i gave 3 stars, first of all my order took unusually longer time to arrive. When it did arrive, it was incomplete and i had to go through the process of return and repurchase which was not fun. Also, it was inconvenient to not get customer service when you need it, such as having customer service contact or phone number. I was being helped by email but it takes 24 hours for the rep to get back to me and i would rather just call and sort everything out on a call quickly.

The quality of this piece is very disappointing The quality of this piece is very disappointing. I purchased it as a house warming gift, and I am almost ashamed to present it to my friends. I'm sure it was done with a computerized machine as the names came out great, however, they could have used better quality material. Definitely would not buy again, and do not recommend.