Delivery service issue If you live in upstairs apartment, their delivery service would not deliver items to your door. They had me meet them downstairs and I basically had to guard my dresser in the rain till someone was available to assist me. It also took very long time to receive item, 20 something days...from what I understand return service is complicated too...I would not be ordering from this site again.

The curtain panels I received are of… The curtain panels I received are of good quality and I would have kept them had they been remotely close to the navy blue I ordered. However, they were a strange light teal blue. I had no need for that color and when I inquired about the return, found out it would cost me $10 to return and the original shipping fee to send them back. That’s close to $20 for an order of $38. Deceptive color samples and double return fees will cause me to never order from them again.

I like the fact that there are both… I like the fact that there are both classic models and modern versions of furniture, which are made in accordance with current requirements. I think that this online store has many regular clients. And it's not surprising at all.

Took awhile to process and ship Took awhile to process and ship my order compared to other companies. I needed to return it, wasn't the right color, so I filled out a return request form. It's been over a week and they are still "processing" my return request. I gave 3 stars because Dot & Bo could improve their speed.

Haven’t received my item My order was supposed to arrive 2 days ago so I called Fedex and they said that this company has not called for them to pick up any items and that they haven’t received any items with my tracking number on it. I love their items but if I can’t trust that they will ship on time then I will not be ordering from them again.