
Bruce Granberg
GBThis is a scam... I ordered 2 beautiful French carved chairs. They both arrived with BROKEN legs. FedEx had an opportunity to leave them under a covered porch. They chose to leave them uncovered and in the rain. I am disabled. The shipping boxes were ruined. I was told to purchase new boxes, print the return labels and send back. What? You locked me out of my account and then expect me to print return labels. You are fraudulent and thieves. Customer Service is VERY unprofessional and insulting. DO NOT BUY FROM THIS COMPANY.

Pooja
GBGood Product but very slow services I am happy with the product quality. There were couple of reasons why i gave 3 stars, first of all my order took unusually longer time to arrive. When it did arrive, it was incomplete and i had to go through the process of return and repurchase which was not fun. Also, it was inconvenient to not get customer service when you need it, such as having customer service contact or phone number. I was being helped by email but it takes 24 hours for the rep to get back to me and i would rather just call and sort everything out on a call quickly.

Toby
GBI placed an order and never received I placed an order, it was shipped, fedex refused to deliver. It was damaged and fedex returned to sender. I emailed you several times and got no response. Never received my order. No phone number to contact you directly. Poor customer service. Will not recommend Dot and Bo or any company affiliated.

Kim
GBI placed an order on July 19...on July… I placed an order on July 19...on July 30 a shipping label was created and package was never shipped! They were happy to Bill my credit card though so I guess I will have to fight that. They don’t answer the phone and have had no communication except a useless tracking number. Do NOT waste your money here.

Shaygon
ITI like the fact that there are both… I like the fact that there are both classic models and modern versions of furniture, which are made in accordance with current requirements. I think that this online store has many regular clients. And it's not surprising at all.