We ordered a stunning pair of armchairs… We ordered a stunning pair of armchairs here, which became a real decoration of our living room. It looks very high quality, it seems to be made of dense and durable material and will serve us long enough. Prices are a little above average. But we're fine with it.

I purchased a 59” wicker/glass table… I purchased a 59” wicker/glass table and I’m not happy with the product or their customer service. It took weeks to deliver and now it’s taking weeks to return it. Dot & Bo keeps telling me that they’re waiting for a response from the manufacturer before I can send it back. This is totally unacceptable and I’m hesitant to recommend this company to anyone.

This is a scam... I ordered 2 beautiful French carved chairs. They both arrived with BROKEN legs. FedEx had an opportunity to leave them under a covered porch. They chose to leave them uncovered and in the rain. I am disabled. The shipping boxes were ruined. I was told to purchase new boxes, print the return labels and send back. What? You locked me out of my account and then expect me to print return labels. You are fraudulent and thieves. Customer Service is VERY unprofessional and insulting. DO NOT BUY FROM THIS COMPANY.

All in good time.... I bought a pair of flamingo chair cushions for my kitchen table. They cost $50, which is pricy but I wanted the print. It took over a month for them to arrive, with me having to follow up with the company several times to ask what was going on. The quality was poor and so I returned them, after requesting return information several times. They received the cushions back pretty quickly but two weeks later had still not issued a refund. It wasn't until I contacted them again (4th time?) that the refund process was started. This, despite their website promising a refund 3-5 days after receipt of returned merchandise. They charged me $10 to return their poor quality product. Thanks, Dot&Bo, for a very unfulfilling shopping experience that cost me $10.

Took awhile to process and ship Took awhile to process and ship my order compared to other companies. I needed to return it, wasn't the right color, so I filled out a return request form. It's been over a week and they are still "processing" my return request. I gave 3 stars because Dot & Bo could improve their speed.