Zero contact from customer support! Placed order from Dot and Bo on 5/17 for a bedding set. My card was charged same day and shipping info provided the next. But NOTHING has happened since. UPS acknowledges the shipping label but has not received the package from the seller yet. I’ve attempted to contact them twice through there vague website with ZERO response. I simply want an update and a realistic timeline. If that can’t be provided, then proceed with cancellation and refund process. If you buy from them, don’t expect any customer support.

I placed an order and never received I placed an order, it was shipped, fedex refused to deliver. It was damaged and fedex returned to sender. I emailed you several times and got no response. Never received my order. No phone number to contact you directly. Poor customer service. Will not recommend Dot and Bo or any company affiliated.

I like the fact that there are both… I like the fact that there are both classic models and modern versions of furniture, which are made in accordance with current requirements. I think that this online store has many regular clients. And it's not surprising at all.

Absolutely horrific Absolutely horrific. After 2+ weeks it says my order is still processing. I’ve tried canceling my order to no avail. I’ve emailed customer support several times with zero response. I’ll be fighting the charge with my credit card company. Don’t waste your money, you will absolutely regret doing business with this company.

Took awhile to process and ship Took awhile to process and ship my order compared to other companies. I needed to return it, wasn't the right color, so I filled out a return request form. It's been over a week and they are still "processing" my return request. I gave 3 stars because Dot & Bo could improve their speed.