Fantastic Customer Service I saw an image I liked on one of their T-shirts but wanted to see if they could do it on a poster for me. They went above and beyond to help me, including getting the artist of the image involved to help convert it into a poster. It came quickly (especially for a custom print) and is absolutely perfect. Very friendly customer service throughout (Big shoutout to Chris) and will definitely be returning in the future.

Terrible. Took them a month and a half to ship me a mug. Finally received it. Box isn't labeled fragile and there is no padding in the box so the mug arrived broken. The mug also wasn't even close to the picture. Absolutely awful.

Never received my ordered shirt and campaign keeps extending even though its goal was reached Ordered a shirt during a campaign that had a countdown. Shipping was said to happen as soon as the campaign ends. After one week, not receiving any update in the meanwhile, I checked the page again and the campaign was apparently extended and had a few hours left. According to the product page, it reached its goal, though. Two days later, I see that the campaign was again extended and had a few hours left. Next day, same thing. Asked their support, but no reply. I got my money back via PayPal and if I look at the product page now, guess what: 3 hours left for the campaign. Feels like scam.

Threadfox doesn't know how to keep an inventory I ordered a shirt two weeks ago (Dec 16) with a hope and a prayer it'd make it here by Christmas. As the day draws closer it dawns on me that I'm going to have to tell my boyfriend his gift isn't here yet on Christmas. This morning (Dec 26) I woke up to an email saying my order has been canceled! "because we did not have enough stock to fulfill your order"!! BS. How do you not know how many shirts you have and be unable to order more/limit the quantity people can buy online??? It's ridiculous. Don't order from threadfox otherwise they'll just cancel your order (and now the shirt I wanted is off the website completely!). At least I got a refund but this is so so disappointing for me and my boyfriend this Christmas.

AMAZING! I ordered 5 mugs from here in early December, and started to wonder why they hadn’t shipped yet. I emailed support, and they instantly got back to me to let me know a timeline and that they are made to order, so there may be some delay. Flash forward a few weeks, I got only 4/5 of my mugs (shipping error), so emailed support and again, instant response, with a tracking number for my missing mug. The customer service here is the best I have EVER dealt with, and really cute mugs as well!! Highly highly recommend :)