Deborah Game
GBTeavee mug super cute Just received the Teavee mug, my daughter is going to LOVE IT! Chris answered all my questions super fast by email and I couldn't be more pleased with my purchase or the response from the company. The mug arrived in a timely fashion and was packed extremely well. Will not hesitate to order again the future.
Sara Preece
CAAMAZING! I ordered 5 mugs from here in early December, and started to wonder why they hadn’t shipped yet. I emailed support, and they instantly got back to me to let me know a timeline and that they are made to order, so there may be some delay. Flash forward a few weeks, I got only 4/5 of my mugs (shipping error), so emailed support and again, instant response, with a tracking number for my missing mug. The customer service here is the best I have EVER dealt with, and really cute mugs as well!! Highly highly recommend :)
John Eastman
FRPurchased 6 mugs that got delivered to… Purchased 6 mugs that got delivered to me in Finland. All of the mugs arrived in separate boxes after 16 days since time of order. The mugs were perfect and loved by everyone I gifted them to. Ordered a couple more for myself and look forward to receiving them! Additional note, their customer service (Taylor) responded to my email in within 20 minutes of sending. Great support!
Gerentt Chan
SGGreat Customer Service but TERRIBLE PRODUCTS :( Great customer service when an issue came up! Chris Goodwin was amazing at getting back to me, aces all round. Edit: Realized the shirt material is really bad. Coarse and irritating low quality cotton. It's pilling already after one wash. The printed design is starting to flake off, it's a huge shame since the design itself is amazing. For the price of the shirt, I had expected a higher quality soft cotton material. I got two shirts and both are the same poor quality. Feels like a rip-off, shame because their customer service is great.
Brett
GBResearch first! DO NOT RECOMMEND The price was not as advertised on threadfox.com The shipping took forever. The customer service is very snappy and negative. *Update* When they saw this negative review, they reached out with a template sounding email, justified everything and gave me a guilt trip about posting bad reviews for small businesses and offered to bribe me with a 70% discount "on any product" to remove it. They also said that they include the 13.99 Mug in the price under the T-shirt picture as a "Starting at price". Not BBB Accredited. As I have researched this page, there are many complaints. Research first!