Enjoy my 28 dollars Threadfox!!! I bought a t shirt from Threadfox and it just arrived in the mail 07/13/18. I'm a big guy and i ordered a 3xl Mr Meeseeks target training. The t shirt is definitely not a 3XL more like an XL. I reached out to customer service to be refunded or maybe get a much larger size shirt. Customer service said "Unfortunately your order is no longer eligible for cancellation/return as it has been successfully produced and shipped. Threadfox is a custom made to order store, and because we do not hold an inventory, we are unable to process cancellations or returns once an order is in stage". So basically it says buy our product but if there's an issue with it and you want to return or cancel the order too bad. I recommend not to buy their products and i never will again. Enjoy my 28 dollars Threadfox that will be the last bit of money you will get from me.

Great products and customer service! I ordered 2 mugs for Christmas presents and they arrived at reasonable time considering where they were shipped from. The first one to arrive was perfect! The second one came a few days later and was unfortunatly cracked (happens with shipping sometimes, not the providers fault) Chris in customer service was very quick to resolve the issue and immediately put in a claim to have a new one sent to me free of charge. It's nice to deal with such a helpful customer service team, will defenitly be ordering again!!

I had a wonderful experience I had a wonderful experience. I purchased 2 mugs off of Threadfox. Instantly, my tracking was put into the Shop app. It was very easy for me to track my items. I did panic though when only 1 mug had arrived. I messaged customer service and Chris Goodwin was extremely helpful! He sent links for me to track the second mug and wished me a happy holidays after everything was finished!

Satisfied Customers +1 While I was purchasing a piece of clothing from the website, I encountered a problem in which I ordered the wrong size. After submitting a ticket, the staff was quick the respond back with help. They fixed my problem very swiftly and were very generous about it. Most new companies don’t focus as much on costumer satisfaction as this one does and that’s why I believe they deserve a 5-star review.

Fantastic Customer Service I saw an image I liked on one of their T-shirts but wanted to see if they could do it on a poster for me. They went above and beyond to help me, including getting the artist of the image involved to help convert it into a poster. It came quickly (especially for a custom print) and is absolutely perfect. Very friendly customer service throughout (Big shoutout to Chris) and will definitely be returning in the future.