Oscar Szutkowski
GBSatisfied Customers +1 While I was purchasing a piece of clothing from the website, I encountered a problem in which I ordered the wrong size. After submitting a ticket, the staff was quick the respond back with help. They fixed my problem very swiftly and were very generous about it. Most new companies don’t focus as much on costumer satisfaction as this one does and that’s why I believe they deserve a 5-star review.
Sebastian Mares
DENever received my ordered shirt and campaign keeps extending even though its goal was reached Ordered a shirt during a campaign that had a countdown. Shipping was said to happen as soon as the campaign ends. After one week, not receiving any update in the meanwhile, I checked the page again and the campaign was apparently extended and had a few hours left. According to the product page, it reached its goal, though. Two days later, I see that the campaign was again extended and had a few hours left. Next day, same thing. Asked their support, but no reply. I got my money back via PayPal and if I look at the product page now, guess what: 3 hours left for the campaign. Feels like scam.
Dylan Price
GBI had a wonderful experience I had a wonderful experience. I purchased 2 mugs off of Threadfox. Instantly, my tracking was put into the Shop app. It was very easy for me to track my items. I did panic though when only 1 mug had arrived. I messaged customer service and Chris Goodwin was extremely helpful! He sent links for me to track the second mug and wished me a happy holidays after everything was finished!
Deborah Game
GBTeavee mug super cute Just received the Teavee mug, my daughter is going to LOVE IT! Chris answered all my questions super fast by email and I couldn't be more pleased with my purchase or the response from the company. The mug arrived in a timely fashion and was packed extremely well. Will not hesitate to order again the future.
Felix Steinbauer
DESeems to be a scam Ordered a cup (and paid) over 2 months ago. Not answering any emails. No progress, no answers. Seems to be a scam (collect payment and not deliver anything). It is also majorly weird/suspicious that they don't have a proper online shop (where one can see all offered products) and that their sale ("one sale today") is every day...