John Eastman
FRPurchased 6 mugs that got delivered to… Purchased 6 mugs that got delivered to me in Finland. All of the mugs arrived in separate boxes after 16 days since time of order. The mugs were perfect and loved by everyone I gifted them to. Ordered a couple more for myself and look forward to receiving them! Additional note, their customer service (Taylor) responded to my email in within 20 minutes of sending. Great support!
Oscar Szutkowski
GBSatisfied Customers +1 While I was purchasing a piece of clothing from the website, I encountered a problem in which I ordered the wrong size. After submitting a ticket, the staff was quick the respond back with help. They fixed my problem very swiftly and were very generous about it. Most new companies don’t focus as much on costumer satisfaction as this one does and that’s why I believe they deserve a 5-star review.
Timothy Pike
GBEnjoy my 28 dollars Threadfox!!! I bought a t shirt from Threadfox and it just arrived in the mail 07/13/18. I'm a big guy and i ordered a 3xl Mr Meeseeks target training. The t shirt is definitely not a 3XL more like an XL. I reached out to customer service to be refunded or maybe get a much larger size shirt. Customer service said "Unfortunately your order is no longer eligible for cancellation/return as it has been successfully produced and shipped. Threadfox is a custom made to order store, and because we do not hold an inventory, we are unable to process cancellations or returns once an order is in stage". So basically it says buy our product but if there's an issue with it and you want to return or cancel the order too bad. I recommend not to buy their products and i never will again. Enjoy my 28 dollars Threadfox that will be the last bit of money you will get from me.
Marc
DEDon't ever buy here - They take the money, but do never send anything After placing the order, the money was debited and the purchase was confirmed. But after that (which was over 3 months ago) NOTHING came. No dispatch confirmation, no delivery, no answer to my question to the support I sent after 2 months.
Andy Munn
CATerrible. Took them a month and a half to ship me a mug. Finally received it. Box isn't labeled fragile and there is no padding in the box so the mug arrived broken. The mug also wasn't even close to the picture. Absolutely awful.