Dylan Price
GBI had a wonderful experience I had a wonderful experience. I purchased 2 mugs off of Threadfox. Instantly, my tracking was put into the Shop app. It was very easy for me to track my items. I did panic though when only 1 mug had arrived. I messaged customer service and Chris Goodwin was extremely helpful! He sent links for me to track the second mug and wished me a happy holidays after everything was finished!
Jordan B
GBJar Jar Binks Jesus Photo Original ordered two prints of a Jar Jar Binks as Jesus Portrait, but only one came. However, Chris was super helpful and responded within the hour to track down the missing photo. Luckily, it had just gotten separated and arrived later. The photo's themselves looked great. The quality was nice, super thick poster paper (almost a thin board like material), picture looked good. But if you're a person that cares, they come rolled, which to me was no big deal. Overall - great customer service, great product, great price. Couldn't be more pleased with my purchase.
Ágnes Tóth
GBI ordered a hoodie for Xmas I ordered a hoodie for Xmas. I know I ordered a male 3xl size. I checked it twice. I received a femail S size hoodie. The print on the hoodie not even look like on the website. Smaller and you see the pixels on it. I wrote an email for the exchange, but they don't do it. They can give me a 40% off for the next purchase. No thanks! I'm so disappointed!
Gerentt Chan
SGGreat Customer Service but TERRIBLE PRODUCTS :( Great customer service when an issue came up! Chris Goodwin was amazing at getting back to me, aces all round. Edit: Realized the shirt material is really bad. Coarse and irritating low quality cotton. It's pilling already after one wash. The printed design is starting to flake off, it's a huge shame since the design itself is amazing. For the price of the shirt, I had expected a higher quality soft cotton material. I got two shirts and both are the same poor quality. Feels like a rip-off, shame because their customer service is great.
Andy Munn
CATerrible. Took them a month and a half to ship me a mug. Finally received it. Box isn't labeled fragile and there is no padding in the box so the mug arrived broken. The mug also wasn't even close to the picture. Absolutely awful.