PLEASE PLEASE DO NOT BUY FROM HERE I should have read the reviews, please do not order, poor customer service and they do not provide a tracking number. They also do not respond to emails and have limited their comments on IG because they know they are terrible. DO NOT BUY FROM THIS BUSINESS EVER! You will regret it! I got my money back!

Pre-ordered a lamp through their… Pre-ordered a lamp through their concierge. I was a little concerned with the timing but it was inline with their shipping policy. The lamp arrived and it is stunning! It's truly a show stopping piece that every always comments on. Truly one-of-a-kind.

Karen Jai Home charged 42 dollars for a… Karen Jai Home charged 42 dollars for a vase they passed as a luxury item which really was just a drop ship counterfeit item from china. Then refused to refund the item and harassed me via phone and sent me a racist email. Avoid this company at all costs.

Terrible customer service Terrible customer service. I was charged $150 for an item. Never arrived. Left so many messages and emails. Never heard back. I will never shop with them again or recommend them. Now I’m trying to despute the charges with my bank.

Incredible Experience I had an incredible experience with this business! I was ordering a gift very close to Christmas, and I called to check when it would be delivered; the owner personally shipped my gift, and it arrived before Christmas Day. And my brother LOVES the silverware. He said it was his favorite Christmas gift :) Thanks Karen Jai Home!