This place has really cheap furniture… This place has really cheap furniture and they target poor peaple and take advantage of them once you are in there system they have took my social and attach them to other accounts that's not mines they have also sent someone's account to my address with there social and information I'm taking this to the media...do not buy anything from them they are the Mob

Never shopping there again I ordered a couch on August 14, 2020 and paid in full immediately. As of February 19, 2021 I still do not have my couch and every time I talk to them I keep being given a later arrival date. If I could give this company negative stars, I would. I am so beyond frustrated and considering legal action at this point. They have certainly lost me as a customer and I have done my best to spread the word to everyone I know about my horrible experience with them.

The sales representative was fantastic The sales representative was fantastic, he was kind and very helpful. But when I called the billing department to see when I would get my bill and to check to see if they had the correct address, she told me no before I even finished my question. She thought I was asking a financial question that only Wells Fargo could answer, but I completed my sentence after she rudely interrupted me and she oh yeah I can check. It would of made it a lot easier if she would of just let me finish talking before just telling me no. I won’t be buying from here again simply because I don’t want to have to deal with a rude women every time I have to pay my bill or ask a question. I do appreciate the salesman but I won’t be dealing with him for the long run.

Ordered custom couches and waited 6 … Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we received was not what we ordered. Finally reordered our furniture and am now waiting 8 weeks for it to arrive. Had asked salesman several times for updates and didn't get a call back, keep having to call and follow up. Should be the other way around.

I love your furniture because it holds … I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!