Customer service at store level was… Customer service at store level was excellent, however the customer service after the purchase is sub-standard. Purchased $26k worth of appliances and fridge broke down in the first month. It went on back order and after waiting for 1 WHOLE year we purchased a new fridge elsewhere. Fast forward 6 more months trying to get back the warranty amount that we paid, multiple calls to their INBOUND only call center with long waiting times, they keep telling me that they will follow up but to this date, no one has called back. They only write e-mails to their accounting and neither accounting, nor follow up department ever calls back

worst customer service experience ever worst customer service experience ever! I paid for full price for new washer but Tassco sent me a open, naked one without original packaging. I called and waited for half hour and then hang up. I emailed twice still no reponse. Just want to get a fair purchase. SO disappointed with the customer service. I can even say they do not have any after buy service at all.

Absolutely the worst experience ever Absolutely the worst experience ever. I placed an order for a dishwasher back in early July of 2020 with an expected delivery date of 1-week. That delivery date has been now pushed back for over 2-months and they are telling me that they are in stock, but waiting to come up from the US. So basically, when the website at the time of ordering said the units were in stock, they were not. I have been waiting now for over 2-months for a dishwasher that should have been delivered 1-week after ordering. Absolutely horrendous experience and I would absolutely never purchase so much as shoe laces from this company ever again.

We ordered five appliances from Tasco… We ordered five appliances from Tasco and were told about supply chain issues so we chose appliances they said we’re in stock. When it came time for delivery, they asked for full payment which we provided. The very next day we got an email saying three of the five were not available. They took our money and for the next 7 months did nothing to follow up. We are still waiting for our oven. They also refused to come out and adjust refrigerator doors under warranty. We had to pay someone for this fix. DO NOT use this company.

We purchased a Maytag washer in August We purchased a Maytag washer in August, the unit would constantly trip the electrical breaker during the rinse cycle. We had the electrical checked at our cost, the service technicians came four times and replaced 3 different parts. The issue continues 5 months later. Tasco will not replace, we have waited too many hours for service to show up, today they were to arrived and a no show. Tasco continues to give us a run around. We’re stuck with a defective unit and Tasco does care. I will never purchase another from them.