Catherine D
CAWe ordered five appliances from Tasco… We ordered five appliances from Tasco and were told about supply chain issues so we chose appliances they said we’re in stock. When it came time for delivery, they asked for full payment which we provided. The very next day we got an email saying three of the five were not available. They took our money and for the next 7 months did nothing to follow up. We are still waiting for our oven. They also refused to come out and adjust refrigerator doors under warranty. We had to pay someone for this fix. DO NOT use this company.
harjit
CACustomer service at store level was… Customer service at store level was excellent, however the customer service after the purchase is sub-standard. Purchased $26k worth of appliances and fridge broke down in the first month. It went on back order and after waiting for 1 WHOLE year we purchased a new fridge elsewhere. Fast forward 6 more months trying to get back the warranty amount that we paid, multiple calls to their INBOUND only call center with long waiting times, they keep telling me that they will follow up but to this date, no one has called back. They only write e-mails to their accounting and neither accounting, nor follow up department ever calls back
rogelyn lagmay
CACircular warranty denial… Ordered Samsung Washer/Drier through Tasco which was delivered Feb.11, 2023. Both were defective on delivery. The Washer was determined to need replacement by the service company technician for Samsung and likewise for Tasco. Samsung tech said they won't replace since they think damaged in shipping. Tasco won't do anything since they say its the manufacturer that decides. Absolute scam !!!!
Irene Bayko
CABosch fridge from Tasco died after 3 months. We purchased a Bosch fridge from Tasco and the Bosch Fridge died after 3 months. We are now without a fridge for 7 weeks and no repair or replacement in sight. Very little help from Tasco and thus very disappointed in the after care provided. The fridge is under 5 year warranty. Difficult to get consistent follow up with Tasco and Bosch.
mariam boles
CAWorse store ever Worse store ever, i meant to give them zero stars but it didn’t work. I order a Portable dishwasher, 6 month on still waiting. Every few weeks i get an email and a call for delivery, the day before delivery they call to say it is not going to happen , and i have to wait another month.. it is a total joke. My money is still with them. don’t know weather i should cancel and find a more reliable store. Waste of time. They do not care about anything. Save yourself the frustration, and stay away from them.. absolutely NOT recommended, the few dollars different in price are not worth it.