Bought Intellibed Nightfall From Mattress Firm Bought Intellibed Nightfall - 107 days in bed has body indentations/dipping - we both weigh under 145 pounds. Warranty makes us pay $600 to return although Mattress Firm said 120 free trial. (Fine print).you pay restocking fee - Mattress is dipping we feel so ripped off- don't waste your money. Don't buy from Mattress Firm. Don't buy this mattress. Not a happy customer after paying over $4600 for the entire transaction. Don't make our mistake!! Look at other choices and companies!!

Worst mattress I ever slept on! I purchased the mattress in Feb. 2022 because the salesperson said it was the best on the market and you will not regret it. I regret it! Spent $4000 just for the mattress and have not slept a good night since purchase. It is uncomfortable and I sink which hurts my back. Please do your homework before purchasing an Intellibed!

Not rested and in pain Writing this as I lay on this ridiculous uncomfortable bed not being able to fall asleep. I was having back and hip issues when I woke up on our 12 year old mattress so figured time for new one. Sales guy used his fancy words and basically insinuating this was the best mattress there and would help with all my issues. Wrong, it's so hard to get comfortable and fall asleep. It's so stiff and dips making my waist, hips shoulders and even my head hurt. I have to put pillows around me to add support. I wake up so many times throughout the night to change positions which is struggle to try and simply roll over. The so called value of this mattress is so not worth my pain and lack of rest, I just want to cry!

Dishonest Company - Do not trust them You have a referral program that clearly states "how simple it is". Maybe you should put a disclaimer on there that if there is a sale you get NOTHING. I gave someone my referral number only for him to be told that since there is a big sale going on now there could be no referrals. That is inexcusable. What a scam on your part. This person I referred was going to buy another Temperpedic and would have if it weren't for me and my time I spent convincing him to go with this bed. Your company is dishonorable. Shame on you for being DISHONEST.

more lumps than the 11 year old mattress we upgraded from. We bought this bed in October of 2019, we have followed all of the instructions from the moment we bought it, turning it regularly, rolling back and forth on it, it just doesn't matter, we have lumps in the bed, my spouse cant's sleep on her side at all because of the the stinging pain that goes through her shoulders and has low back pain every time she wakes up. My situation isn't much different, my hips and shoulder aches if I lay on my my side, my back hurts if I lay on my back and I can't sleep if I lay on my stomach. For a $6000 bed and pretty much lifetime warrantee you would think it would hold up, NOPE. If you try and get anyone to replace it, you are out of luck you get shuffled between the place you purchased the bed and intellibed, neither willing to actually admit there is aything wromg with the darn thing. I had thought maybe it's just me, but no, the problems we are having are the same as everyone else. I wish I had my old Sterns and Foster back, I could use a good night's sleep.