I'll give it a stars at the moment My… I'll give it a stars at the moment My unit would be here sometime today a week after it's been ordered a email regarding shipping and order progress would have been nice I had to go into my account settings and track it they do have a decent selection online I decided upon a distinctions brand hopefully it is as good as my previous Midea which I seem to can't find anywhere took a Chance on on this and I'll let you know on an update

Representative was very helpful and… Representative was very helpful and polite.

How respectfully and knowledgeable the… How respectfully and knowledgeable the John Smith were.

Fast shipping, no customer service I was very impressed at how fast the shipping was and how well the PTAC units were packaged. The condition was as described, meaning the A rated units were obviously used with touch up paint but they looked good once installed (just don't look to closely). The reason I am giving a 4 star instead of a 5 star (considered a 3 star) was because of the customer service. I needed some clarification on the specific units that were shipped out to me. I called and the person that answered was unable to answer my question. She said I would receive a call back but 5 days later I have yet to hear from them. I hope I don't have any issues... I am not confident I will be taken care of.

Very easy to call and place order and… Very easy to call and place order and customer service was excellent. I picked up order myself and loader was right there to load 3 p tacs and i was out of there within 15 minutes. Excellent!