Solar panels installed by Caplor… Solar panels installed by Caplor efficiently and with minimum disruption. Team was knowledgeable and friendly. We've had them running for a few years now and Caplor has always responded quickly to any queries we had. One slight issue was resolved at no expense to ourselves. Can recommend Caplor if you wish to go down the solar panels route.

Major failing There were some minor issues with the installation which were resolved within the contract. However, their major failing is communication, particularly when something went wrong. Unfortunately the heating/hot water system failed barely 2 months installation. It then became apparent that there was no emergency contact for repair. I had the phone number of a team leader who provided details of a local company for repair. Yet again, not straightforward: both numbers were for office and not out-of-hours. The issue was unresolved through the New Year weekend 2023. An engineer from the second company came within an hour but was unable to repair as it seemed a circuit board had failed. The manufacturer LG was no help because they too were difficult to contact and, when an order was placed, delivery was quoted as 5-7 days - hardly suitable for such an important piece of equipment. The irritation was enhanced by having a premium rate phone number for contact. Overall- rubbish.

Definitely five star treatment and service Definitely five star treatment and service by Elliott and Vinnie - two excellent flag carriers for Caplor. We hope that much of their work can be covered by guarantee, which they suggested might be possible. Many thanks to you both for your well-informed advice and a job well done.

For Solar panels chose Caplor Energy! Just had solar panels plus batteries installed. Can’t rate them highly enough. From the consultations through to Vinny the installer Teme Valley Electricians and the scaffolders they used, they were the loveliest, most helpful people you could ask for! They are brilliant, they have worked so hard in unpredictable weather conditions with amazing humour and professionalism. The work has been completed to the highest standard with minimal fuss or disruption, Thank you!!!!

Can George fix it, yes he can. George from Caplor came to replace a failed component. What a pleasant chap, he sorted our problem very quickly and identified one we hadn’t even noticed, supplying a fix which now has our system working brilliantly. Thank you George and Caplor.