Air Source Heat Pump Installation We installed an air source heat pump 12 months ago and the service and expertise shown by Caplor was excellent. The installation was very professional and despite being nervous about switching from oil to ASHP we should not have worried. The house is warm and we have plentiful hot water. Caplor quoted us some running costs and having had the unit for 12 months I can confirm that the costs were actually cheaper than anticipated. Very pleased indeed.

The go to installers The installation of our air source heat pump (ASHP) went flawlessly from initial discussion to after care service. Knowledgeable, competitively priced with complete clarity, timely and clean work. The after care was very good with questions answered and help offered when needed. I think Caplor energy are more than worth considering. Well done Caplor team.

For Solar panels chose Caplor Energy! Just had solar panels plus batteries installed. Can’t rate them highly enough. From the consultations through to Vinny the installer Teme Valley Electricians and the scaffolders they used, they were the loveliest, most helpful people you could ask for! They are brilliant, they have worked so hard in unpredictable weather conditions with amazing humour and professionalism. The work has been completed to the highest standard with minimal fuss or disruption, Thank you!!!!

Solar PV installed but doesn’t perform as advertised Solar PV installed and commissioned on 19 Oct 2022. The system has never worked as advertised. We continue to export energy to the grid with a battery at zero. Very poor response from the Caplor customer support team, very slow to react, keep getting “holding” messages. Began to wonder if they were still in business. We are pensioners and have invested in a greener solution for our energy needs but remain frustrated by the lack of action or even basic customer care. If no reply/ rectification soon will taking it the law. 15 March The firm ware within the inverter has been updated. Now waiting and monitoring the system to see if it improves the situation

Installer totally messed up with… Installer totally messed up with battery connection with possibly wrong email entered was told he would need to contact Tesla to fix problem haven’t heard anything yet and can’t contact caplor sent emails called office no response very frustrating service UNPROFESSIONAL only want them to finish job correctly and completely my advice to anyone who looks at caplor for anything DONT will rethink review if problem solved