Second Nature

333 Fayetteville St, Suite 600, 27601, Raleigh, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About Second Nature

Originally founded in 2012 as FilterEasy, Second Nature’s mission is simple, to make replacing your home's filters as convenient as possible. Convenient and hassle-free subscriptions are offered for air filter and refrigerator water filter replacements. The high-quality filters you need, right when you need them delivered directly to your door.

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Jerry
GB

No forgetting to "remember to change the furnace filters" any longer! Before I found Second Nature, I would buy a 6 pack of filters, and always forget to actually install the new one each month. A 6 pack could last be 2-3 Years, causing obvious harm to our home and not helping to keep it clean. Now with the Auto Shipment option, I change the filters ever month when the filters arrive. Our home it healthier and cleaner thanks to Second Nautre.

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Greg Goodrich
GB

Scam not really covering the Renters Scam not really covering the Renters. Second Nature Insurance Research: Second Nature Links are not supported: General Support Call: (516) 362-0366 Not even in the United States from the phone support. Website is registered in GB. External Policy Review Support Policy Rejection RBP Insurance Inquiries Cannot even contact a person.

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Michael Gillespie
GB

No more forgetting to grab a filter… No more forgetting to grab a filter from the store - let alone which one when you have an "odd" size that's a little hard to find stock of sometimes. No more dismissing the calendar reminder on my phone (by accident sometimes), thinking I'll do it that night. For me, that physical reminder of a box on the porch is well worth the extra dollar or two it is compared to grabbing one from the store. The quality of the filters have been on par, or even slightly better than any I've gotten in the past. I definitely recommend this service to anyone.

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Lori
GB

Kudos to Second Nature! I am a property manager and have been using Second Nature for 2+ years now. They have two customer service reps that are fantastic - Tenia Armstrong and Tai Fields! They are quick to fix shipping + order issues, even when it is my fault! The quality of the filters is great too. Thank you!

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Claylyn Tirrell
GB

"it's not economical to refund you" Customer support is a joke. They don't email you before shipments are made so I emailed in to get it canceled right after I was emailed about it being shipped and they responded with this. "Thanks for reaching out. We truly apologize for any inconvenience. Once your order processes and ships we are unable to issue a refund or accept returns. As our main expense is shipping, it is simply not economical."

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