"it's not economical to refund you" Customer support is a joke. They don't email you before shipments are made so I emailed in to get it canceled right after I was emailed about it being shipped and they responded with this. "Thanks for reaching out. We truly apologize for any inconvenience. Once your order processes and ships we are unable to issue a refund or accept returns. As our main expense is shipping, it is simply not economical."

No more forgetting to grab a filter… No more forgetting to grab a filter from the store - let alone which one when you have an "odd" size that's a little hard to find stock of sometimes. No more dismissing the calendar reminder on my phone (by accident sometimes), thinking I'll do it that night. For me, that physical reminder of a box on the porch is well worth the extra dollar or two it is compared to grabbing one from the store. The quality of the filters have been on par, or even slightly better than any I've gotten in the past. I definitely recommend this service to anyone.

My allergies are WORSE now!! I was sold on the fact that their filters picked up more pollen, dust and pet dander - all of which at least one person in our household are allergic to. After a full YEAR of the Second Nature filter subscription, all of our allergies are WORSE! I found out these are the same guys that ran Filter Easy which was also terrible. I guess that’s why they changed their name.

Make life a little easier on yourself... If you own a home, you know that there is a constant list of things you have to do on a weekly/monthly/yearly basis. It's great not having to remember to go out and buy a furnace filter replacement every 3 months, when it shows up at my door, I know it's time to change it. I also like that Second Nature includes refrigerator water filters, another thing I don't have to worry about.

Kudos to Second Nature! I am a property manager and have been using Second Nature for 2+ years now. They have two customer service reps that are fantastic - Tenia Armstrong and Tai Fields! They are quick to fix shipping + order issues, even when it is my fault! The quality of the filters is great too. Thank you!