Had a yearly boiler service carried out Had a yearly boiler service carried out by Adam P I would give him 5* rating as he was really helpful and worked efficiently. Pointed out an issue that I have with the system and a solution to fix it. However ImpraGas aftercare is none existent. Great at making the sale pitch with promise of follow ups etc but this is not the case. Although I have the 10 year servicing plan it’s really expensive for the quality of care given after you sign the dotted line. Engineers who fit the boilers and service them are great but would be cautious about the aftercare and customer service. Adam 5* but ImpraGas 3 so overall rating of 4

Ben was fantastic Ben was fantastic. An Expert who knows what he is about. Professional engineer with great respect for his clients. Amazing customer service. Gives attention to detail and offered relevant guidance. He enjoys what he does. Thanks Ben and keep it up.

Happy with my new boiler Happy with my new boiler. ImpraGas has a quick response, they will give you different payments options and also one of the cheapest company The Engineer Daniel was polite and on time. He did his best to fit the boiler into our cupboard. The pipe works and fittings were neatly done Well definitely recommend

It is rare to find a company or workmen so helpful. It is rare to find a company or workmen that go that extra mile these days! New Boiler and new hot water, I can't tell you how pleased I was. Clean and efficient install by the mots politest of men. My bathroom was a bit messy as was currently under re-vamp but they even helped me fix some extra bits out of courtesy. Its good to know that customer service and genuine helpful people are still out there. Thank you Impragas!

Unable to arrange annual service previously paid for. We had a boiler installed last year. The contract includes annual servicing provided the client makes an appointment within 30 days of the due date. We contacted them on 26th May, by phone and were unable to make contact. Subsequently we wrote an email on 2nd June, and tried phoning a number of times since. We have failed to get any response. We are unable to make the appointment which they insist is made before 26th June. Very concerned that they are defaulting on their servicing obligation.