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Trustify360 - Default Title

eComfort.com

969 veterans pkwy, 60490, Bolingbrook, United States

http://www.ecomfort.com

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1.85

Based on 20 Reviews

20.00%

0.00%

5.00%

75.00%

About eComfort.com

eComfort.com is the leading online retailer of HVACR and plumbing supplies. We carry a wide range of high quality products from almost 90 different brands, including the most efficient and technologically advanced products available today. If that's not enough, our unmatched expertise and customer service will help make your home improvement project a breeze. Whether you're remodeling your bathroom or installing a complete heating and cooling solution for your home, our knowledgeable and highly trained sales staff will help guide you each and every step of the way. To assist you even further, our in-house engineers are available to answer any technical questions, determine proper sizing, and solve any installation issues that may arise during your project. With thousands of satisfied customers around the world, you can be assured that your next purchase with eComfort.com will be an amazing experience. Quick Links Boilers & Hydronics Heat Pump Mini Split Systems Central A/C and Furnace Packages Gas Fired Unit Heaters Shower Systems Kits Tankless Water Heaters Ventilation & Indoor Air Quality Radiant Heating Radiators and Towel Warmers Solar & Geothermal Systems Air Filters HVAC Controls

Contact Info

http://www.ecomfort.com
969 veterans pkwy, 60490, Bolingbrook, United States
[email protected]

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I'm very disappointed with eComfort.com… I'm very disappointed with eComfort.com and LG for not covering Warranty Parts that were replaced by my plumber. All proper forms were filed out. The Parts are covered under warranty. However, because my plumber did not order the replacement parts thru eComfort.com the Warranty Dept says they will not issue a check back to me! VERY SAD and I will never do business again with eComfort OR Power Equipment Direct!!!

5 zone Mitsubishi Minisplit works great! I bought a 5 zone concealed duct Mitsubishi Minisplit system from eComfort back in February of 2021. One main shipment then a few follow-ups for additional parts needed. Many parts and many boxes. ALL arrived new in good condition. One special tee fitting was on backorder and arrived a bit sooner than expected. My Mitsubishi Minisplit system has been in use for more than two years now and very happy to have it!

Nothing nice to say… Unclear communication - damaged shipments - horrible service - not worth the savings. Choose a REPUTABLE company to work with.

Ordered mini split system and was… Ordered mini split system and was informed all items were in stock and would ship immediately. I received base unit and 1 head, the other 2 heads they forgot to ship and they shipped TWO weeks later. The sales persons response, “sorry, it was a logistical mistake we can cancel your order if you’re not happy. FIND ANOTHER RETAILER. This company is a rip off, has terrible customer service and can’t get orders out when promised. WARNING-DO NOT BUY FROM THIS COMPANY!!!

Abysmal customer service Abysmal customer service. Brand new boiler has needed two replacement parts - having sent warranty claim form in immediately after speaking to the agent, making clear this is urgent (no heat situation), I have received no response at all. Tried contacting through their contact form (no reply), and spent all day Saturday trying to contact by phone, which was constantly busy with, incredibly, no option to hold. It's 20º, in the middle of a winter storm and my house has no heat.

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eComfort.com

http://www.ecomfort.com

About eComfort.com

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Dan

Rick Booth

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