Green-R Construction Admin
GBDO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY. They are not accommodating when there any issues. They don't care about customer service. They stated "since our prices are so low, we can't be accommodating. shop else where, where you know you can buy without issues.
Scott Livingstone
GBI ordered an air conditioner and got a toilet I ordered an air conditioner. They quickly sent me a kegerator. A nice one, but I had ordered an air conditioner so I had to send it back. Then they sent me a toilet. A nice one, but I had ordered an air conditioner. I thought someone at the warehouse must be trolling me for some reason. Finally, on the third try, they sent me an air conditioner. And no, they didn’t offer a discount or anything at all for all the heavy lifting and moving I had to go through returning the two mistakes they sent me.
Marrakesh Express-philly
GBThe worst service ever The worst service ever ! I called prior to placing my order to make sure my items are available and I was told YES by a person named Kevin . Days later the drama started . If you're a professional installer like my self and owner of a small business don't deal with this company. You will end up loosing your costumers because of ecomfort.
Tom
GBDon’t buy through eComfort Bought a Revolv furnace through eComfort, big mistake. They bought the unit from Ferguson who bought it from the manufacturer Style Crest. Nobody takes responsibility but takes money and points to the other. Any “warranty” is void once it is delivered or if you even think about DIY. If it’s delivered to you HVAC people won’t touch it. Installation instructions are poor because as I was told they don’t want you to touch it. If you need a part (orifice change, everybody lives at 2k feet) they won’t give you the part number. In the long run you’ll probably save money and frustration by just hiring HAVC and get it over with. My brother had the same experience when he bought a Williams furnace through them.
PJ Savage
GBDo not spend $1 with this company Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils in both heads. We only got this unit in June, 2022. Warranty avoidance with ecomfort is incredible. I provided Paperwork from licensed technicians, videos, invoices and still nothing from them. no accountability, nothing. STAY CLEAR