Adam
GBNothing nice to say… Unclear communication - damaged shipments - horrible service - not worth the savings. Choose a REPUTABLE company to work with.
Aaron
GBCustomer service You need to know that if you are a DYI installer, don’t bother trying to make a claim, without a licensed installer you are wasting your time. I had a simple bad thread on one fitting, but nothing could be done since I did the work myself. I did have a good experience with getting the equipment and part, Distribution Box for a LG mini split system, and got a quick response when I placed my warranty claim. I also purchased the whole system 2 years ago and had a good experience
PJ Savage
GBDo not spend $1 with this company Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils in both heads. We only got this unit in June, 2022. Warranty avoidance with ecomfort is incredible. I provided Paperwork from licensed technicians, videos, invoices and still nothing from them. no accountability, nothing. STAY CLEAR
Tom
GBDon’t buy through eComfort Bought a Revolv furnace through eComfort, big mistake. They bought the unit from Ferguson who bought it from the manufacturer Style Crest. Nobody takes responsibility but takes money and points to the other. Any “warranty” is void once it is delivered or if you even think about DIY. If it’s delivered to you HVAC people won’t touch it. Installation instructions are poor because as I was told they don’t want you to touch it. If you need a part (orifice change, everybody lives at 2k feet) they won’t give you the part number. In the long run you’ll probably save money and frustration by just hiring HAVC and get it over with. My brother had the same experience when he bought a Williams furnace through them.
Rick Booth
GB5 zone Mitsubishi Minisplit works great! I bought a 5 zone concealed duct Mitsubishi Minisplit system from eComfort back in February of 2021. One main shipment then a few follow-ups for additional parts needed. Many parts and many boxes. ALL arrived new in good condition. One special tee fitting was on backorder and arrived a bit sooner than expected. My Mitsubishi Minisplit system has been in use for more than two years now and very happy to have it!