Elizabeth Wiener
GBBUY ELSEWHERE it is really NO WONDER why all the reviews show this company is awful.......the people are ignorant, untrained and unhelpful.....and the products, well they just suck. Go elsewhere.
Michael Wetter
GBHard to beat: Great variety, prices and service I've been buying products from eComfort for several years, including 4 mini-split heat pumps. Their website has a wealth of good information, they've got a wide range of products and their prices are good. I recently had a problem with a product and to me how a company responds when there is an issue is the real test. I was extremely impressed with eComfort's support and follow through. You can get a real person on the line and they will actually do what they can to help. In this case, I needed a warranty part. They approved the request within 24 hours and expedited shipment of the part. They've definitely earned my business.
PJ Savage
GBDo not spend $1 with this company Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils in both heads. We only got this unit in June, 2022. Warranty avoidance with ecomfort is incredible. I provided Paperwork from licensed technicians, videos, invoices and still nothing from them. no accountability, nothing. STAY CLEAR
Christian Moody
GBI bought a Williams heater that ended… I bought a Williams heater that ended up being a piece of garbage. Tried to return it for refund and I was denied because I hooked the unit up. Once you hook it up it’s non returnable they tell me. Wondering how someone is supposed to know unit doesn’t work properly if it’s not hooked up. Stay away from ecomfort and I’d stay away from Williams heaters too. I tried calling them for help and they referred me back to ecomfort. Both companies are terrible. I lost $2,000 because I used these 2 companies.
Green-R Construction Admin
GBDO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY. They are not accommodating when there any issues. They don't care about customer service. They stated "since our prices are so low, we can't be accommodating. shop else where, where you know you can buy without issues.