eComfort.com

969 veterans pkwy, 60490, Bolingbrook, United States
http://www.ecomfort.com
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1.85
Based on 20 Reviews

5

20.00%

4

0.00%

3

0.00%

2

5.00%

1

75.00%
About eComfort.com

eComfort.com is the leading online retailer of HVACR and plumbing supplies. We carry a wide range of high quality products from almost 90 different brands, including the most efficient and technologically advanced products available today. If that's not enough, our unmatched expertise and customer service will help make your home improvement project a breeze. Whether you're remodeling your bathroom or installing a complete heating and cooling solution for your home, our knowledgeable and highly trained sales staff will help guide you each and every step of the way. To assist you even further, our in-house engineers are available to answer any technical questions, determine proper sizing, and solve any installation issues that may arise during your project. With thousands of satisfied customers around the world, you can be assured that your next purchase with eComfort.com will be an amazing experience. Quick Links Boilers & Hydronics Heat Pump Mini Split Systems Central A/C and Furnace Packages Gas Fired Unit Heaters Shower Systems Kits Tankless Water Heaters Ventilation & Indoor Air Quality Radiant Heating Radiators and Towel Warmers Solar & Geothermal Systems Air Filters HVAC Controls

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Elizabeth Wiener
US

BUY ELSEWHERE it is really NO WONDER why all the reviews show this company is awful.......the people are ignorant, untrained and unhelpful.....and the products, well they just suck. Go elsewhere.

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Adam
US

Nothing nice to say… Unclear communication - damaged shipments - horrible service - not worth the savings. Choose a REPUTABLE company to work with.

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Scott Livingstone
US

I ordered an air conditioner and got a toilet I ordered an air conditioner. They quickly sent me a kegerator. A nice one, but I had ordered an air conditioner so I had to send it back. Then they sent me a toilet. A nice one, but I had ordered an air conditioner. I thought someone at the warehouse must be trolling me for some reason. Finally, on the third try, they sent me an air conditioner. And no, they didn’t offer a discount or anything at all for all the heavy lifting and moving I had to go through returning the two mistakes they sent me.

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Tom
US

Don’t buy through eComfort Bought a Revolv furnace through eComfort, big mistake. They bought the unit from Ferguson who bought it from the manufacturer Style Crest. Nobody takes responsibility but takes money and points to the other. Any “warranty” is void once it is delivered or if you even think about DIY. If it’s delivered to you HVAC people won’t touch it. Installation instructions are poor because as I was told they don’t want you to touch it. If you need a part (orifice change, everybody lives at 2k feet) they won’t give you the part number. In the long run you’ll probably save money and frustration by just hiring HAVC and get it over with. My brother had the same experience when he bought a Williams furnace through them.

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Aaron
US

Customer service You need to know that if you are a DYI installer, don’t bother trying to make a claim, without a licensed installer you are wasting your time. I had a simple bad thread on one fitting, but nothing could be done since I did the work myself. I did have a good experience with getting the equipment and part, Distribution Box for a LG mini split system, and got a quick response when I placed my warranty claim. I also purchased the whole system 2 years ago and had a good experience

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