5 zone Mitsubishi Minisplit works great! I bought a 5 zone concealed duct Mitsubishi Minisplit system from eComfort back in February of 2021. One main shipment then a few follow-ups for additional parts needed. Many parts and many boxes. ALL arrived new in good condition. One special tee fitting was on backorder and arrived a bit sooner than expected. My Mitsubishi Minisplit system has been in use for more than two years now and very happy to have it!

Do not spend $1 with this company Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils in both heads. We only got this unit in June, 2022. Warranty avoidance with ecomfort is incredible. I provided Paperwork from licensed technicians, videos, invoices and still nothing from them. no accountability, nothing. STAY CLEAR

No issues here. Wow. Kinda surprised at the negative reviews. I placed a complex order for mini splits to include all installation parts etc. They kept me informed, shipped what they had immediately and have thus far honored their promise of excellent service. I had a linseed damaged in transit and they are processing a replacement. I have called for updates etc and they have always answered. Emails are quickly answered.

Hard to beat: Great variety, prices and service I've been buying products from eComfort for several years, including 4 mini-split heat pumps. Their website has a wealth of good information, they've got a wide range of products and their prices are good. I recently had a problem with a product and to me how a company responds when there is an issue is the real test. I was extremely impressed with eComfort's support and follow through. You can get a real person on the line and they will actually do what they can to help. In this case, I needed a warranty part. They approved the request within 24 hours and expedited shipment of the part. They've definitely earned my business.

I bought a Williams heater that ended… I bought a Williams heater that ended up being a piece of garbage. Tried to return it for refund and I was denied because I hooked the unit up. Once you hook it up it’s non returnable they tell me. Wondering how someone is supposed to know unit doesn’t work properly if it’s not hooked up. Stay away from ecomfort and I’d stay away from Williams heaters too. I tried calling them for help and they referred me back to ecomfort. Both companies are terrible. I lost $2,000 because I used these 2 companies.