Green-R Construction Admin
GBDO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY. They are not accommodating when there any issues. They don't care about customer service. They stated "since our prices are so low, we can't be accommodating. shop else where, where you know you can buy without issues.
Marrakesh Express-philly
GBThe worst service ever The worst service ever ! I called prior to placing my order to make sure my items are available and I was told YES by a person named Kevin . Days later the drama started . If you're a professional installer like my self and owner of a small business don't deal with this company. You will end up loosing your costumers because of ecomfort.
Aaron
GBCustomer service You need to know that if you are a DYI installer, don’t bother trying to make a claim, without a licensed installer you are wasting your time. I had a simple bad thread on one fitting, but nothing could be done since I did the work myself. I did have a good experience with getting the equipment and part, Distribution Box for a LG mini split system, and got a quick response when I placed my warranty claim. I also purchased the whole system 2 years ago and had a good experience
Martin McVicker
GBCustomer service was not helpful and… Customer service was not helpful and have template responses. Order was entered same day but paid for expedited shipping. They use FedEx but do not deliver on weekends.? Will respect Amazon delivery service much more going forward They did not have any great technical info either- what was I thinking? Will not use ecomfort again!
Adam
GBNothing nice to say… Unclear communication - damaged shipments - horrible service - not worth the savings. Choose a REPUTABLE company to work with.