Sébastien Keller
CHDisappointing design, manufacturing and warranty policy I pre-ordered and received my Tokyo Edition briefcase back in January. After a week of light use, both T started peeling off from the logo. The bag now looks totally ridiculous. I would remove the logo altogether, but it is injected in the fabric, therefore the result would be worse. The answer from their support when I brought up the issue: "While very rare, this kind of damage can occur where the letters are rubbed or scraped off with enough pressure. There are natural limitations to how much abrasion the lettering can withstand, of course. When this happens, we do kindly ask all customers to understand that fair wear & tear can happen with daily use of any bag, and this is not a defect covered by our warranty." A premium product that shows "fair wear & tear" after a week of light use is not worth more than 2 stars in my opinion.
Jonathan
GBStyle & incredible durability! Style & incredible durability! I have been using my brief case and back pack everyday for about 3 years. They still look like the day I got them. Made from incredibly strong materials. My favorite details are the industrial strength zippers buckles and findings. Looks like Stuart & Lau have manage to create “buy it for life products”.
Dan Touff
GBExcellent gym bag and wallet! I bought a gym bag from Stuart & Lau a couple years ago. The gym bag has been excellent and held up very well (and I put it through the ringer). I also ended up purchasing a wallet from them, which I love (simple great design...high quality materials). Also, I've continued to stay on their email list, so I've received all the customer comms and checked out their website a bunch in the intervening years. Everything is very button up. I'm very impressed with this company and am happy to share my 5 star experience.
Matt
THGreat product for travel and life Great product, well made that fits my life perfectly. Plenty of internal organization and thoughtful touches that makes the bag work in a lot of environments. After a month of use, the bag still looks like new with daily use and multiple international trips.
Nicholas Berry
GBProfessional and sleek I have had various S&L products over the years. My favorite is the black backpack bc it's sporty and professional with the right amounts of pockets and storage. Sleek and professional without being a "Tumi warrior". Craftsmanship in all products is top notch!