Geeky Foodie Nerd
PHVery Professional and fast Customer Service Got a bag on sale but got into trouble with customs because of the misdeclaration of value. I had to pay import tax because of the declared value. There should have been no problem if the declared value was the sale price. They were super fast in resolving the issue within 2 days. I got the bag, and I am very satisfied with the quality as well as professionalism of Stuart and Lau, I would highly recommend this store for their product and customer service.
GTB
GBGreat Briefcase I have had this briefcase for about a month now, traveled with it on a handful of trips, and it has done exactly what I wanted it to. Coming from a Tumi bag that I used for eons, I was looking for something very functional, modern, and less bulky. It has a great design, pockets inside and out in all the right places. Sits firmly on travel pull luggage very nicely and doesn’t shift or slouch making my setup tip over. Thus far the materials and workmanship seem very nice quality. And it holds my laptop, iPad, notepad, glasses, sunglasses, a variety of power chargers / cables for above. And a nice convenient small pocket up top for keys and earbuds. Really nice.“
customer
CAPrompt and Excellent Customer Service Both times I have purchased a bag from S&L my questions have been answered by their team almost immediately. The Cary Briefcase is simply amazing quality and would highly recommend.
Jonathan
GBStyle & incredible durability! Style & incredible durability! I have been using my brief case and back pack everyday for about 3 years. They still look like the day I got them. Made from incredibly strong materials. My favorite details are the industrial strength zippers buckles and findings. Looks like Stuart & Lau have manage to create “buy it for life products”.
Ron Appin
GBStuart&Lau: Simply The Best Stuart&Lau offers extremely high quality products coupled with incredible designs. I have purchased four of their products (two Capstone backpacks, Monaco Weekender, and the Dopp Kit toiletry bag) over the past four weeks. I cannot imagine a better brand for the craftsmanship and price that is offered by Stuart&Lau! Moreover, they have a stellar customer service team.