LA
GBAgree with all the one-star reviews. Agree with all the one-star reviews. I didn’t realise it’s a US company. I ordered 11 days ago, it’s not arrived yet. No UK customer service number to call. I’m a bit suspicious of all the “Delighted” reviews.
Nick
GBPlease do not order from this company… Please do not order from this company if you are based in the UK. I wish I had read the reviews first. This company is not based in the UK and has no UK return facility. I received my rug today. The quality is truly terrible. The rug has already started to fray and is incredibly thin. It honestly doesn't look professionally made. There is dirt embedded in the material and out isn't worth the money I have paid for it. This company is misleading in all its correspondence and while the shipping was quick and efficient, my experience of their products is appalling.
Estelle Newens
GBLovely Choice of rugs. Lovely choice of rugs in lots of different shapes and sizes. Prices good. Can't yet comment on the actual rug purchased as only just ordered it. Website easy to manoeuvre round. Would have been better to have asked me for a review on Trustpilot after delivery to get the full service review.
Jaysee
GBGreat selection Plenty of rugs to choose from, in every imaginable size. The web site is easy to use and check out is easy. The only problem is trying to decide which rug to purchase. The delivery is usually quite fast, and we have had no problems with anything that we have ordered. So definitely recommend.
Mrs Welch
GBFantastic range of gorgeous rugs Great website, huge choice of lovely rugs. Easy to use filters were very useful and saved me having to look through pages of rugs which did not fit my criteria. Delighted to find an all cotton rug in the colour I wanted, the size I wanted and the price I wanted. Excellent!!