I ordered my large rug for my living… I ordered my large rug for my living room, after placing my order I was alarmed when I read reviews about this company. My rug was £239 and is 3m x 3m However I needn’t have worried my rug arrived with fedex in 6 days from placing my order. The rug is absolutely stunning, size, quality and colour is beautiful exactly what we wanted. I would definitely recommend and would absolutely order again from them. Ignore negative reviews maybe they were for a lesser quality cheaper product I don’t know, but ours is stunning 🤩

Genuine company, but outlandish carbon footprint UK storefront .co.uk for an American company, which can be misleading - they would do better to be more upfront about that (although they don't actually hide the fact) to ensure a less nerve-fraying experience for customers. Nevertheless, having ordered a Light Blue Vienna Square Rug, it arrived 5 days later, all the way from California via Memphis, in perfect condition. We are very happy with it, it seems good quality for the price, although having been mass produced in Turkey, then shipped to my home in UK via California it racks up a prodigious carbon footprint.

Easy to search and very reasonable Easy to search and very reasonable. I have ordered rugs before from this site and always been happy with the product and delivery.

Don't be fooled by the ".co.uk" website… Don't be fooled by the ".co.uk" website address. I purchased a rug for £79, when it arrived, the colours were nowhere near as vibrant as the pictures on the website. I enquired about returning it and was told it would cost me £61 as you cannot return them to their UK warehouse, they have to be sent to their warehouse in Switzerland or the USA........... I really wish I had looked at the "returns" section of their website first as I would not have ordered from them if that was the case. They did give me a "partial refund" of £24 but I'm still pretty much out of pocket with a rug that did not meet expectations

Although called Rugs UK - its abroad Although called Rugs UK, until you get to the end they are all shipped from America, and not all rugs can be viewed by the room viewer - not available on all rugs! So we wait to see if its as described and colour etc