Marsha Berry
GBThe purchasing went just fine The purchasing went just fine. The delivery was frustrating. I called the contact number for the shipper every day in order to make sure someone was there to receive the delivery. Unfortunately, the delivery was made even though the item was reported to stop be in transit.
George Miller
GBBeautiful and exceptional construction The Barbuda steamer chair is unusually comfortable. We knew this before ordering. Upon delivery, we found the wood to be blemish free, perfectly matched and secured by the most sturdy hardware we could imagine. The delivery was memorable, too, for packaging with the greatest of care. All told, we are entirely happy with this purchase and think it to be an excellent value.
Jeff The Rocker
GBEasy to assemble Made an online order and paid via Credit Card. The process was easy. Then Customer Service called to schedule delivery. My six foot park bench arrived on time (I had scheduled the delivery in a window of dry weather during a very wet week). The 165lb pallet was dropped off near my backyard so I did not have to drag it a very long distance. I unpacked the well packaged product, and started the assembly, which was a rare pleasure as the product was so well made that all the parts fit perfectly. The bench was put together in just over one hour and all by self. The downpour restarted just after I cleaned up the packaging material. The bench is beautiful and dries fairly quickly under the sun so that I have been able to enjoy it during stretches of dryness.
Michael
GBQuality product and defects replaced… Quality product and defects replaced without problem
Samantha Payne
GBThe product is beautiful The product is beautiful. Sadly, due to outside work -- replacement of soffits and repairs to stucco, we haven't been able to use it on our oceanfront lanai yet. When I called in with questions about "care" of the furniture, everyone I talked with was extremely helpful and attentive to the suggestion I made for getting care information to the customer prior to delivery.