Jeff The Rocker
GBEasy to assemble Made an online order and paid via Credit Card. The process was easy. Then Customer Service called to schedule delivery. My six foot park bench arrived on time (I had scheduled the delivery in a window of dry weather during a very wet week). The 165lb pallet was dropped off near my backyard so I did not have to drag it a very long distance. I unpacked the well packaged product, and started the assembly, which was a rare pleasure as the product was so well made that all the parts fit perfectly. The bench was put together in just over one hour and all by self. The downpour restarted just after I cleaned up the packaging material. The bench is beautiful and dries fairly quickly under the sun so that I have been able to enjoy it during stretches of dryness.
William Ramsdell
GBAmazing Customer Support My 2 benches with the marine grade finish looked pretty bad after only 2 years so I called Westminster. They were amazing. They paid to have both benches shipped back and refinished them beautifully. Then they sent them back to me, all at their expense. Throughout the process, they kept me informed and were so friendly. Such good customer service is rare these days. What a great company.
FV
GBGreat quality products and awesome… Great quality products and awesome customer service
Samantha Payne
GBThe product is beautiful The product is beautiful. Sadly, due to outside work -- replacement of soffits and repairs to stucco, we haven't been able to use it on our oceanfront lanai yet. When I called in with questions about "care" of the furniture, everyone I talked with was extremely helpful and attentive to the suggestion I made for getting care information to the customer prior to delivery.
William Muirhead
GBFirst First, was the quick delivery of my purchase. Second was the quality of my order. Thirdly, was the ease of putting it together with the excellent directions.