Jeff The Rocker
GBEasy to assemble Made an online order and paid via Credit Card. The process was easy. Then Customer Service called to schedule delivery. My six foot park bench arrived on time (I had scheduled the delivery in a window of dry weather during a very wet week). The 165lb pallet was dropped off near my backyard so I did not have to drag it a very long distance. I unpacked the well packaged product, and started the assembly, which was a rare pleasure as the product was so well made that all the parts fit perfectly. The bench was put together in just over one hour and all by self. The downpour restarted just after I cleaned up the packaging material. The bench is beautiful and dries fairly quickly under the sun so that I have been able to enjoy it during stretches of dryness.
Katrina Stilwell
GBSuch a great company So super helpful in being able to TALK with a representative about any little question about the product is fabulous. The shipping was timely and quick and of course the product is amazing. ALL of my clients will get these if at all possible, and they are now on the Great Living Company's favorite products list.
Patrick Blangy
GBShipment arrived well crated Shipment arrived well crated - instructions for assembly somewhat lacking but we figured it out
Samantha Payne
GBThe product is beautiful The product is beautiful. Sadly, due to outside work -- replacement of soffits and repairs to stucco, we haven't been able to use it on our oceanfront lanai yet. When I called in with questions about "care" of the furniture, everyone I talked with was extremely helpful and attentive to the suggestion I made for getting care information to the customer prior to delivery.
John Barnes
GBVery helpful customer service Very helpful customer service. I broke one of the assembly pieces - piece was replaced free of charge even though it was my fault.