William Muirhead
GBFirst First, was the quick delivery of my purchase. Second was the quality of my order. Thirdly, was the ease of putting it together with the excellent directions.
W M Murray
GBMuch better quality than our previous… Much better quality than our previous cover. Box under cover ( included) allows for better moisture drainage. The tie mechanism, web straps, is much stronger and better than previous plastic pieces with elastic ropes. Very pleased with the new cover and improvements as we live in the mountains with high winds on occasions.
Marsha Berry
GBThe purchasing went just fine The purchasing went just fine. The delivery was frustrating. I called the contact number for the shipper every day in order to make sure someone was there to receive the delivery. Unfortunately, the delivery was made even though the item was reported to stop be in transit.
Samantha Payne
GBThe product is beautiful The product is beautiful. Sadly, due to outside work -- replacement of soffits and repairs to stucco, we haven't been able to use it on our oceanfront lanai yet. When I called in with questions about "care" of the furniture, everyone I talked with was extremely helpful and attentive to the suggestion I made for getting care information to the customer prior to delivery.
William Ramsdell
GBAmazing Customer Support My 2 benches with the marine grade finish looked pretty bad after only 2 years so I called Westminster. They were amazing. They paid to have both benches shipped back and refinished them beautifully. Then they sent them back to me, all at their expense. Throughout the process, they kept me informed and were so friendly. Such good customer service is rare these days. What a great company.