Marsha Berry
GBThe purchasing went just fine The purchasing went just fine. The delivery was frustrating. I called the contact number for the shipper every day in order to make sure someone was there to receive the delivery. Unfortunately, the delivery was made even though the item was reported to stop be in transit.
Michael
GBQuality product and defects replaced… Quality product and defects replaced without problem
Samantha Payne
GBThe product is beautiful The product is beautiful. Sadly, due to outside work -- replacement of soffits and repairs to stucco, we haven't been able to use it on our oceanfront lanai yet. When I called in with questions about "care" of the furniture, everyone I talked with was extremely helpful and attentive to the suggestion I made for getting care information to the customer prior to delivery.
John Barnes
GBVery helpful customer service Very helpful customer service. I broke one of the assembly pieces - piece was replaced free of charge even though it was my fault.
W M Murray
GBMuch better quality than our previous… Much better quality than our previous cover. Box under cover ( included) allows for better moisture drainage. The tie mechanism, web straps, is much stronger and better than previous plastic pieces with elastic ropes. Very pleased with the new cover and improvements as we live in the mountains with high winds on occasions.