excellent service fast postage easy to… excellent service fast postage easy to find part great prices

Parts are good but delivery took over 3… Parts are good but delivery took over 3 weeks to arrive should have been 3 to 5days???!!!

Good Service The ordering process was easy, feed back was given of my order, my only small comment is that it would improve the whole process if I was aware that the items were not in stock and would need to be obtained. The package was well wrapped when received.

Communication breakdown I looked over the technical drawing on the website which was all laid out numerically. Found the numbers I needed and order. It took quite a bit of time for my items to arrive. Immediately on opening the package I new it was the wrong casing for my machine. So I took photos of both the machine with the parts sent next to the machine and sent an email back to the company. I've heard nothing back whatsoever. I appreciate things might go wrong but it's been weeks now and still nothing. This is a machine I use which is a real inconvenience. Jason McKay Trim Yer Bush

Tanaka despatched our parcel very… Tanaka despatched our parcel very quickly. Unfortunately delivery by Parcelforce has been abysmal. 2 weeks after despatch they left the parcel at a post office. We will collect it today.