Parts were ordered Thursday morning Parts were ordered Thursday morning, they arrived Friday afternoon. It doesn't get any better than that. Great easy to use website, if Tanaka can do it why can't everyone else.

Items delivered as ordered Quick delivery when items are in stock. Small items suchas screws and washers expensive for what they are.

Nice fast service Nice fast service. All parts ordered, delivered at same time. Nothing on back order, which occasionally happens!

Quality Back Up Service I have owned my Tanaka hedge trimmer for 22 years so I didn't expect to be able to get parts for such an old machine. Tanaka spares had everything I needed as well as sending them very quickly. Once I've fitted the parts I hope it will go on for another 22 years. It's a very high quality engineered machine.

Tanaka made it easy to do business with them Finding what I needed on the website was easy, ordering it was easy, the price of item and postage was reasonable, the despatch was the same day despite ordering quite late, and the quality of the item and packaging on receipt was strong. What's not to like!? Tanaka made it easy to do business with them.