Communication breakdown I looked over the technical drawing on the website which was all laid out numerically. Found the numbers I needed and order. It took quite a bit of time for my items to arrive. Immediately on opening the package I new it was the wrong casing for my machine. So I took photos of both the machine with the parts sent next to the machine and sent an email back to the company. I've heard nothing back whatsoever. I appreciate things might go wrong but it's been weeks now and still nothing. This is a machine I use which is a real inconvenience. Jason McKay Trim Yer Bush

Tanaka Spares kept me informed Tanaka Spares kept me informed of the progress of my order which is important with today's supply chain issues. I received all the items requested in a nice padded envelope.

I Am Very impressed with Tanaka Spares I am very impressed with Tanaka Spares. The website is well organised with clear exploded drawings making it easy to identify the parts I needed for my strimmer. They seem to have a very extensive inventory of available parts. Ordering is a doddle. The prices are very reasonable. And, after ordering on a Sunday my parcel arrived the following Tuesday. What’s not to like? I will definitely use them again.

Great Service Quick delivery, great price. Now I know where to come in future.

Nice fast service Nice fast service. All parts ordered, delivered at same time. Nothing on back order, which occasionally happens!