excellent service fast postage easy to… excellent service fast postage easy to find part great prices

Communication breakdown I looked over the technical drawing on the website which was all laid out numerically. Found the numbers I needed and order. It took quite a bit of time for my items to arrive. Immediately on opening the package I new it was the wrong casing for my machine. So I took photos of both the machine with the parts sent next to the machine and sent an email back to the company. I've heard nothing back whatsoever. I appreciate things might go wrong but it's been weeks now and still nothing. This is a machine I use which is a real inconvenience. Jason McKay Trim Yer Bush

Strimmer brush cutter head I ordered the product in the afternoon and it was delivered by Royal Mail promptly the following morning. It came with adjuster screws and fully wound. I could have done with fitting instructions - had to use YouTube to find out how to take off the old head. But once that was done the new one went on easily.

Good Service The ordering process was easy, feed back was given of my order, my only small comment is that it would improve the whole process if I was aware that the items were not in stock and would need to be obtained. The package was well wrapped when received.

Awful company to deal with still… Awful company to deal with still waiting for customer service to return my call and email, parts turned up over 30 days without any explanation do not order parts from this company.